Staff Software Engineer- Full-Stack Python and React

Job Duties

• Acts as an expert in multiple areas of software engineering.
• Maintains accountability for the quality of services in multiple areas and teams for the success of the assigned project for on-time, on-budget, and on-scope delivery.
• Contributes as a lead or consultant for their domain area or multiple teams.
• Is a 'go-to' person in at least one sub-discipline and competent and trusted in several other disciplines or application areas.
• Contributes, often identifies systemic issues to be solved, and helps resolve them.
• Actively ensures that engineering has the skill sets they need to be successful with current and future technologies.
• Acts as a planning consultant for Portfolio when identifying technical risks and dependencies.
• Identifies problems far in advance, finds multiple solutions, and recommends the preferred solution to teams and to management.
• Speaks authoritatively and accurately with respect to questions related to their area of ownership or for the platform, as a whole.
• Actively improves operational excellence measured by the availability of the platform to students, faculty, and staff.
• Applies strategies and tools to plan and execute testing strategies to find the 'sweet spot' that maximizes quality while minimizing costs.
• Demonstrates the 'good enough' principle that balances quality and time to implement.
• Understands implications of functional and non-functional requirements on the system.
• Identifies deficiencies in requirements and works with product owners to provide alternatives.
• Performs other job-related duties as assigned.

  KSAs

  • Expert understanding of the processes associated with software development, including Planning, Measurement, Coding, Testing, Reuse, Tools, Abstraction, algorithms, complexity, Security, and basic system understanding.
  • Ability to employ the tools and techniques related to an engineering discipline, such as database management, user interface development, inter-process communications, etc.
  • Ability to create designs that can be realized in code that achieve functional and non-functional requirements of the system.
  • Absolutely uses design patterns, system decomposition, security, and fault tolerance.
  • A demonstrated capability in one or more design methodologies, such as Object-oriented design, Function-oriented design, data-centered design and the notations appropriate for each.
  • Ability to understand differences, strengths and weaknesses of various Software Development Life Cycle models, and practical considerations of options.
  • Understands implications of Software as a Service in the creation of software systems.
  • Thinks of and designs for scale, reliability, and cost in a public cloud environment.
  • Uses data and metrics to analyze Key Performance Indicators.
  • Able to explain the basic value of a system and its subsystems to users and how the various subsystems interoperate to provide features.
  • Able to act as a partner with Operations in solving platform problems at a system level.
  • Knows what the system can and cannot do.
  • Able to demonstrate a sense of urgency when looking for solutions to problems.
  • Understands the general higher education landscape, particularly with online higher education, including competitive landscape, opportunities, and feature gaps.
  • Able to identify innovative ideas or technologies that represent opportunities to advance the capabilities of the university education platform, our efficiencies in improving out platform, or both.
  • Can leverage change management processes to drive adoption.
  • Able to make the team stronger and more cohesive.
  • Strong communication skills with the ability to engage others at the right level at the right time.
  • Communicates effectively in group settings by knowing the audience, listening effectively, and being responsive.
  • Presents solutions not just problems, and effectively manages expectations.
  • Able to identify, mitigate, or avoid risks and works closely with leads or managers to make sure that such risks and dependencies are understood, accounted for, and planned for through an appropriate strategy.

    Minimum Qualifications

    • Bachelor's Degree in Computer Science, Information Technology, or related field - Equivalent relevant experience performing the essential functions of this job may substitute for the education degree requirement.
    • 10 years of experience in software development
    • React 18
    • Experience building custom component libraries and accessibility auditing
    • Python (preferably Django framework, Django REST Framework)
    • AWS - Solutions Architect Cert preferred
    • Docker
    • Kubernetes
    • Relational Databases (MySQL, PostgreSQL)
    • SQL
    • AWS Services

      Preferred Qualifications

      • Master's Degree or PhD in Computer Science, Information Technology, or related field
      • Experience with Salesforce development lifecycle techniques and Salesforce governor limits
      • Experience with cloud-based telephony, CTI, SIP/VoIP phones and protocols, QoS, IVRs, and call recording
      • Experience in architecting, implementing, and managing enterprise-level contact center solutions