Staff/Senior Software Engineer - Data Observability

DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos. About The Role We're seeking an experienced Site Reliability Engineering (SRE) Tech Lead to join DataHub and drive the reliability, scalability, and operational excellence of our platform offerings. In this role, you'll lead technical initiatives across DataHub Cloud and our emerging enterprise deployment solution, which provides customers with enhanced control and flexibility for running DataHub in their preferred environments. Key Responsibilities Technical Leadership & Architecture Design and implement robust, scalable infrastructure solutions for DataHub Cloud and enterprise deploymentsLead the technical vision for multi-cloud deployment strategies and distributed system integrationsArchitect monitoring, observability, and alerting systems across diverse environmentsDrive best practices for infrastructure as code, configuration management, and deployment automation Enterprise Platform Development Partner with product and engineering teams to influence the development of advanced deployment capabilitiesCollaborate with cross-functional teams to help build systems for seamless installation, upgrade, and rollback processes across various environmentsInfluence the design and help implement comprehensive monitoring and health check systems for distributed deploymentsPartner with engineering teams to help develop self-healing and automated remediation capabilities Platform Reliability & Operations Establish and maintain SLAs/SLOs for both cloud and enterprise offeringsLead incident response and post-mortem processes to drive continuous improvementImplement chaos engineering practices to proactively identify system weaknessesOptimize system performance, capacity planning, and cost efficiency Team Leadership & Collaboration Mentor and guide a team of SRE engineers and collaborate with platform engineering teamsWork closely with product, engineering, and customer success teams to ensure reliable product deliveryImprove on-call practices, runbooks, and knowledge sharing processesDrive cross-functional initiatives to improve overall system reliability Required Qualifications 8+ years of experience in Site Reliability Engineering, Platform Engineering, or DevOps roles3+ years of technical leadership experience managing engineering teamsStrong expertise with cloud platforms (AWS, GCP, Azure) and infrastructure automation toolsProficiency in containerization technologies (Docker, Kubernetes) and orchestrationExperience with infrastructure as code tools (Terraform, CloudFormation, Pulumi)Strong programming skills in Python, Java, or similar languagesDeep understanding of monitoring and observability tools (Prometheus, Grafana, Datadog, etc.)Experience with CI/CD pipelines and deployment automationStrong knowledge of networking, security, and database operations in cloud environments Preferred Qualifications Experience building and operating multi-tenant SaaS platformsBackground in developing customer-facing deployment and management toolsKnowledge of data infrastructure and metadata management systemsExperience with service mesh technologies and microservices architecturesPrevious experience in a customer-facing technical role or working with enterprise clientsExperience with data governance or data catalog platforms What You'll Build A robust management control plane for enterprise-grade deploymentsAutomated deployment pipelines supporting multiple cloud providers and customer environmentsComprehensive monitoring and alerting systems with customer-facing dashboardsSelf-service tools for customers to manage their DataHub installationsDisaster recovery and backup solutions for enterprise deploymentsPerformance optimization and scaling solutions for high-volume data workloads Benefits and Perks We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical, thoughtful, and designed to support long-term growth. Competitive Compensation We offer salaries that reflect your skills, experience, and the impact you make. You bring value—we make sure you're recognized for it. Equity for everyone Every team member receives an ownership stake in the company. When we grow, you grow with us. Remote Work All roles are remote unless otherwise specified in the job description. Review the job description to confirm if the role you are interested in is remote or hybrid. Location flexibility Home office, coworking space, or something in between? We support your ideal setup. You’ll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time. Comprehensive health coverage Your well-being matters. We cover 99% of medical, dental, and vision premiums employees, and 65% for dependents. Flexible savings accounts We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs. Support for every path to parenthood Through Carrot Fertility, we provide inclusive fertility benefits and family-forming support. All U.S. employees have access, regardless of age, gender identity, or family structure. Time off that works for you We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility, rest, and real life. Why Join Us DataHub is at a rare inflection point: we’ve achieved product-market fit, earned the trust of leading enterprises, and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five years—and we’re leading the way. By joining our team, you’ll: Tackle high-impact challenges at the heart of enterprise AI infrastructureShip production systems that power real-world use cases at global scaleCollaborate with a high-caliber team of builders who’ve scaled some of the most influential data tools in the worldBuild the next generation of AI-native data systems, including conversational agents, intelligent classification, automated governance, and more If you're passionate about technology, enjoy working with customers, and want to be part of a fast-growing company changing the industry, we want to hear from you!