Staff Relations Manager

About the role

The Staff Relations Manager provides expert employee relations (ER) guidance and support to managers and staff in Amgens Operations function. This position is located on site at one of Amgens manufacturing sites in Rhode Island, Cambridge, North Carolina, and/or Ohio. The successful candidate is expected to work a hybrid schedule, which includes a regular on-site presence of at least 3 days per week.

Responsibilities

• Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflict to HR partners and business leaders.
• Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity. Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings.
• Partner with the Occupational Health, Benefits, staff, and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them.
• Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices.
• Track and update cases in the company's case management system.
• Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices.
• Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors.

Requirements

• Basic Qualifications:
• Doctorate degree
• OR Masters degree and 2 years of Staff Relations experience
• OR Bachelors degree and 4 years of Staff Relations experience
• OR Associates degree and 8 years of Staff Relations experience
• OR High School diploma/GED and 10 years of Staff Relations experience
• Preferred Qualifications:
• Ability to work on site at one of Amgens manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
• Strong Human Resources background with 4+ years of experience in Employee Relations.
• Experience advising on performance management, discipline, and involuntary terminations of employment.
• Knowledge and experience of employment laws and ER practices.
• Experience conducting internal HR investigations.
• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties.
• Strong judgment, discretion, and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
• Flexible working hours due to needs of manufacturing shifts.

Qualifications

• Basic Qualifications:
• Doctorate degree
• OR Masters degree and 2 years of Staff Relations experience
• OR Bachelors degree and 4 years of Staff Relations experience
• OR Associates degree and 8 years of Staff Relations experience
• OR High School diploma/GED and 10 years of Staff Relations experience
• Preferred Qualifications:
• Ability to work on site at one of Amgens manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
• Strong Human Resources background with 4+ years of experience in Employee Relations.
• Experience advising on performance management, discipline, and involuntary terminations of employment.
• Knowledge and experience of employment laws and ER practices.
• Experience conducting internal HR investigations.
• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties.
• Strong judgment, discretion, and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
• Flexible working hours due to needs of manufacturing shifts.

Skills

• Strong judgment, discretion, and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
• Flexible working hours due to needs of manufacturing shifts.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models where possible.

Pay

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Schedule

The successful candidate is expected to work a hybrid schedule, which includes a regular on-site presence of at least 3 days per week.