Staff Program Manager, Event Design

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. What you’ll do You will be responsible for leading brand design operations and creative production across all of Stripe’s internal and external events, in close partnership with the Experiential Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you’ll be focused on the 10,000 foot view of the program, and at other times you’ll be working side-by-side with the Design team overseeing execution of every design detail before an event. Responsibilities Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches that create clear paths forwardManage a high volume of simultaneous projects, ranging from small to large scalePartner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is donePartner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfacesEnsure smooth collaboration with leadership, creatives, cross-functional partners, and vendorsOwn project management through documentation, tooling, trackers, standing meetings, org-wide updates, and SlackSource, onboard, and oversee external creative agenciesConnect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadershipNavigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the teamUphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goalsInspire and sustain a culture of excellence by collaborating with creatives in best practices and processes Who you are Staff Program Managers within Brand Studio at Stripe demonstrate passion for great design and have strong design sense. They’re experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale. The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements 10+ years of experience in similar roles and industriesThink users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with themHave a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environmentCan demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production processProven excellence in producing creative systems that are optimized for scale and growthHighly detail oriented and excel at simplifying complexityStrong track record successfully influencing outcomes both internally and with agency partnersCan balance optimizing for speed and quality, with high craft and quality creative workAre persuasive in explaining your work, process, and decisionsExcellent organization and presentation skills, and excel in written and verbal communicationAre passionate about Stripe’s mission In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits The annual US base salary range for this role is $184,000 - $276,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. We look forward to hearing from you. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. Apply now Please find our California applicant personal information notice here.