Staff Product Operations Manager - Field Operations
Aurora’s Product Operations team is seeking a Staff Product Operations Manager to join our dynamic and innovative team. Reporting directly to the Director of Product Operations, you will play a pivotal role in launching and adopting new capabilities and products across field operations, vehicle operations, and customer operations.
About the Role
You will coordinate and facilitate the launch and adoption of new capabilities and products, oversee feedback channels, support triaging and analyze performance data to drive continuous improvement, partner with customers to develop a capability roadmap, and provide transparency and alignment through effective communication.
Responsibilities
- Coordinate and facilitate the launch and adoption of new capabilities and products within field operations, vehicle operations, and customer operations
- Oversee feedback channels, support triaging, and analyze performance data to drive continuous improvement
- Partner with customers to develop a capability roadmap that supports meeting Aurora's objectives
- Provide transparency and create alignment through effective communication of upcoming launches, opportunities, issues, and decisions
- Act as a subject matter expert and provide guidance, clarity, and training support
Requirements
- 8+ years of experience in a technology-focused role such as Product Management, Product Operations, Business Strategy, Product Commercialization, Technical Program Management, or Sales Strategy and Operations
- Bachelor's degree in a related technical field (e.g., Industrial Engineer, Computer Science, Engineering), or equivalent practical experience in a technical field
- Experience implementing technology within the network planning, logistics technology, and dispatch domain
- Experience working with BI tools (Tableau, Looker, PowerBI, etc)
- Strong verbal and written communication and interpersonal skills, with the ability to work with cross-functional teams and external partners
Desirable Qualifications
- MBA or equivalent
- Experience in the autonomous vehicle, automotive, trucking, transportation, and (or) logistics industry
- Experience managing enterprise-level product rollout
- Strong technical background, with an understanding of the development process
- Proficiency in analyzing data, metrics, and feedback to identify issues, trends, and tooling improvements to make informed decisions
- Ability to build strong cross-functional relationships; experience working directly with senior stakeholders across product, operations, and engineering
Benefits
The base salary range for this position is $133K-$213K per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.
Working at Aurora
We operate in a hybrid work environment where Aurorans are in the office at least 3 days per week. Our commitment to safety and inclusion is at the heart of everything we do. Learn more about what it's like to work at Aurora and our commitment to diversity and inclusion.