Staff Product Manager - QuickBooks Workforce (Benefits & Insurance)

About the role

QuickBooks’ Workforce Solutions group powers payroll, benefits, time, and HR for millions of small and mid-market businesses. We’re at an inflection point: AI is reshaping what’s possible in benefits administration and insurance services, and we need a product leader who can see around the corner and build what comes next.

Responsibilities

• Define the end-to-end product vision, strategy, and roadmap for Benefits & Insurance Services, ensuring alignment with the broader Workforce Solutions and HCM strategy.
• Establish the product as the single source of truth for all benefits data—enrollment, eligibility, carrier integrations, and compliance.
• Set and track business outcome objectives tied to measurable customer benefit metrics, including adoption, retention, and compliance accuracy.
• Design and ship AI-native experiences that fundamentally change benefits management, from intelligent plan recommendations to automated compliance checks.
• Reimagine underlying workflows, data models, and decision architectures so automation is reliable, explainable, and trusted at scale.
• Partner with Data Science and Engineering to define evaluation frameworks, trust thresholds, and human-in-the-loop controls for AI-driven decisions in a regulated domain.
• Define and drive high-quality, end-to-end product experiences across multiple domains, holding an uncompromising bar for usability, accuracy, and product-market fit.
• Use data, domain expertise, and structured analysis to solve complex problems and align cross-functional teams toward target outcomes with speed and conviction.
• Operate with urgency: leverage AI for rapid prototyping and analysis to compress discovery-to-delivery cycles.
• Influence across the organization: lead through influence, proactively partnering across all cross-functional teams to anticipate dependencies and deliver on the integrated business strategy.
• Translate complex regulatory and insurance requirements into clear user stories, roadmaps, and product experiences that engineering teams can rally behind.

Qualifications

• 5+ years industry experience in product management, with a track record of defining and shipping products that customers love and that drive measurable business outcomes.
• Demonstrated ability to own end-to-end product experiences across multiple products, domains, or capabilities with a high bar for quality.
• Experience defining product strategy for an offering or capability that drove meaningful business growth.
• Experience using AI tools daily in your work to accelerate ideas to launch including applying AI/ML or agentic AI to automate complex, high-stakes workflows with measurable trust and quality improvements.
• Demonstrated experience partnering with engineering on technical decisions, system architecture, and AI/ML-powered features with an AI-first mindset.
• Excellent communication skills: you write clearly, present persuasively, and build alignment across diverse stakeholders.
• Undergraduate degree in technology, business, or a related field (equivalent professional experience of 6+ years in industry will be considered).
• Strongly Preferred: Domain expertise in benefits administration, insurance, payroll, HR, or adjacent regulated SaaS workflows.
• Background at companies like Gusto, Rippling, ADP, Workday, Paychex, Paylocity, Paycor, BambooHR, Justworks, or similar HCM / benefits / insurance platforms.
• MBA, CPA, or advanced degree.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).

The Expected Base Pay Range For This Position Is:

• San Francisco Bay Area: $188,500 - $255,000
• Mountain View: $188,500 - $255,000