Staff Product Manager, Commerce Capabilities

Your New Role

We’re looking for a Staff Product Manager to define and drive the vision and strategy for CNN’s subscription management, payment, and billing platforms. In this role, you will shape the core systems that power purchase flows, renewals, entitlements, and subscriber access across web, mobile, and connected TV platforms. You will play a critical role in setting the long-term roadmap for these experiences while working closely with cross functional partners to execute, deliver, and continuously optimize.

Your Role Accountabilities

• Define and own the long-term roadmap for CNN’s subscription, authentication, payment, and billing capabilities, aligning with company level growth and experience goals.
• Collaborate with engineering, design, data, finance, legal, and marketing partners to deliver reliable, scalable systems that power purchases, renewals, and entitlements.
• Lead integrations with third-party payment and billing providers and app stores (Apple, Google, Roku, Amazon) to ensure consistent, global subscription experiences.
• Define and monitor key subscription and billing health metrics, including payment and renewal success, billing and entitlement accuracy, and checkout conversion rates.
• Partner with finance, legal, and engineering teams to ensure payment and billing systems meet tax, privacy, regulatory, and financial accuracy requirements.
• Communicate product vision, progress, and outcomes to ensure alignment and clear expectations across teams.
• Stay deeply informed on the subscription, payment and digital commerce landscape, identifying opportunities to innovate and position CNN as a leader in subscriber experience.

Qualifications & Experience

• 8+ years of product management experience, with demonstrated ownership of subscription commerce or billing systems (e.g., Stripe, Recurly, app store commerce or custom-built platforms).
• Proven experience building and scaling consumer facing digital products, preferably subscription based or transactional platforms operating at meaningful scale.
• Strong background in data driven product development, including KPI definition, experimentation, and optimization of conversion, renewal and retention outcomes.
• Experience working in cross functional product teams with engineering, design, analytics, and business partners.
• Deep understanding of subscription commerce fundamentals, including recurring billing, renewals and dunning, entitlements and access control, app store payments, and global market considerations (tax, currency, privacy, and regulation).