Staff, Product Manager - Brand Protection
About the role
Walmart Marketplace is the fastest-growing part of Walmart’s eCommerce business, bringing customers greater assortment while creating new opportunities for sellers and brands to grow at scale. As Marketplace grows, the trust brands place in Walmart becomes increasingly important. Brands need confidence that they can invest in and grow their presence on Walmart while their intellectual property, products, and brand equity are protected from bad actors and infringement. We are looking for a Staff Product Manager – Brand Protection to define and lead the product strategy for how Walmart protects brands across Marketplace.
The Brand Protection team helps create a fair and trusted Walmart Marketplace where brands and sellers can confidently grow and customers can confidently shop. Our products help protect brands against intellectual property infringement and other forms of brand abuse while ensuring legitimate sellers can participate fairly in the Marketplace. We build capabilities serving multiple users: brands protecting their intellectual property, sellers building businesses on Walmart, Walmart associates investigating complex cases, and customers who expect authentic and trustworthy products.
Responsibilities
- Building with deep customer, seller, and brand empathy - Understand the needs of customers, sellers, brands, and Walmart associates and design experiences that protect brands and customer trust while enabling legitimate sellers to grow with minimal friction.
- Transforming Brand Protection through self-service and automation – Reimagine historically manual experiences by giving brands better tools to protect themselves and enabling associates to investigate and resolve issues faster, more consistently, and at scale.
- Turning protection into a growth advantage – Look beyond enforcement to identify how