Staff Product Manager

About the role

The Opportunity You'll own a meaningful product surface within one of BetterUp's core product areas — driving execution, building customer relationships, and shipping work that moves metrics.

Responsibilities

• Translate the product area's vision into concrete execution plans and own delivery against them.
• Spend significant time with customers — solution design sessions, product demos, and direct conversations with enterprise buyers and end-users.
• Build your own customer relationships and use that signal to shape what you build.
• Prototype working demos with AI tools (Claude, Cursor, Replit, Figma Make) before engineering spends a sprint.
• Run hypothesis-driven experiments; kill what isn't working and redirect without drama.
• Drive your cross-functional squad (Engineering, Design, Data) toward outcomes.
• Connect your work to the broader product portfolio — leveraging shared platform capabilities and aligning with peer PMs to ensure your product surface enhances the value of the overall platform.
• Define and track success metrics for your product surface, ensuring the work delivers measurable business value.
• Communicate progress and surface risks early.

Requirements

Experience What We’re Looking For 5+ years in product management or related roles, with demonstrated ownership of product outcomes — not just feature delivery.

Qualifications

• Experience contributing to product-market fit — you've been close to the problem of figuring out why something isn't landing and have played a meaningful role in changing course. You understand the difference between shipping and solving.
• Experience building products in B2B2C environments — you understand the dynamics of selling to enterprise buyers while building for the end-users those buyers serve.
• Direct customer exposure in enterprise contexts — you've been in the room with buyers and users, not just reading summaries. You know how to turn those conversations into product hypotheses.
• Domain expertise in organizational transformation, human transformation, talent intelligence, or related fields is a plus.

Skills & Competencies

• Relentless agency. You have an internal locus of control — when something isn't working, you own it and fix it rather than pointing to external factors or waiting for someone else to act.
• Humility to know what you don't know; relentlessness to figure it out anyway.
• Strong executive communication skills — you can tell the story of your product, your bets, and your learnings clearly to stakeholders at all levels.
• Developing product vision and strategic thinking. You have a point of view on where your product surface should go and can defend it with evidence, while staying open to updating that view as you learn.
• Product taste. You have an instinct for what good looks like — in the product experience, in the positioning, in how your product shows up to users and buyers.
• Strong customer-centric product development skills, with experience turning qualitative customer signal into testable hypotheses.
• Effective cross-functional collaboration — you can align Engineering, Design, and go-to-market partners toward shared goals and hold the team accountable to outcomes.
• AI-native fluency. You build working prototypes and functional demos using AI tools (Claude, Cursor, Replit, Figma Make) before engineering spends a sprint. You can modify prompts, adjust UI flows, and run data analyses without filing a ticket. This is your default operating method, not a novelty.

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member.
• A competitive compensation plan with opportunity for advancement.
• Medical, dental, and vision insurance.
• Flexible paid time off.
• Volunteer Days to give back.
• Learning and Development stipend.
• Company wide Summer & Winter breaks.
• Year-round charitable contribution of your choice on behalf of BetterUp.
• 401(k) self contribution.

Pay

The base salary range for this role is as follows: New York City and San Francisco: $200,000 - $250,000 Austin and Arlington: $180,000 - $225,000

Schedule

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL.