Staff Product Designer, Retirement

About the role

We are seeking a Staff Product Designer to join our Retirement team. This role will partner with Product, Engineering, Data (and Research) to shape strategy, align partner teams, and create a cohesive, high-trust retirement experience across the employer and employee journey.

• Improving both setup and account management to boost confidence, adoption, and retention to reduce contact rate and confusion.
• Create a more connected journey between payroll and retirement by designing across the seams of product, operations, and support—where the hardest and most interesting problems live.
• Design flexible, scalable patterns across Retirement, integrating seamlessly with adjacent payroll and benefits touchpoints.
• Apply discerning design judgment to determine when and how to effectively incorporate AI to enhance the experience.

Requirements

• 8+ years in product design, with a portfolio showing end-to-end shipped work and the impact it drove.
• A high bar for craft across interaction design, information architecture, and visual design—especially for complex, form-heavy workflows.
• Bonus: Experience in regulated/high-trust domains (fintech, taxes, insurance, healthcare, benefits/retirement).
• Demonstrable AI fluency in your design practice — not just familiarity with tools, but evidence of AI changing how you prototype, test, and ship.
• Comfort moving between design and code — whether that means shipping UI improvements directly, working closely in the codebase with engineers, or using AI-assisted tools to close the gap between prototype and production.
• Comfortable operating in ambiguity and shaping messy inputs into clear goals, tradeoffs, and shipped outcomes.
• Bonus: Comfortable tackling content design aspects (making complex concepts understandable).
• Experience contributing to growing a Design system with components or patterns.
• Track record leading multi-workstream initiatives across teams—setting direction, unblocking partners, and shipping measurable improvements.

Qualifications

• A bias for action and a low ego.
• A growth mindset.
• Strong communication and storytelling skills.
• Ability to elevate craft and mentorship.
• Systematic thinking and solutions that scale beyond one-off screens and hold up across a product ecosystem.

Skills

• Strategic vision and partnership with Product Management.
• Data and research informed iteration.
• Drive the full design process for shipped experiences.
• Trust and compliance design.
• Communication and storytelling.
• Elevating craft and mentorship.
• System advocacy and evolution.
• AI-accelerated prototyping and learning.

Benefits

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto).

Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger.