Staff Product Designer, Mid Market AI Experiences

Responsibilities

• Audit current mid-market AI experiences against customer needs, identifying gaps and building a prioritized backlog of improvements
• Define where mid-market diverges from platform defaults — and make the case for why, grounded in customer evidence
• Show up as a cross-functional voice in Omni and platform conversations, representing mid-market needs before decisions are made
• Think in systems, designing for extensibility and scale across the full AI experience, not just individual screens
• Distill complex AI workflows and technical concepts into clear, intuitive experiences
• Design AI-native solutions grounded in real customer problems, ensuring powerful capabilities translate into meaningful outcomes for enterprise customers
• Influence roadmap direction and prioritization through a customer-backed perspective
• Collaborate with product managers and engineers to deliver high-quality, customer-informed experiences
• Advocate for higher quality standards and clearer design principles across mid-market
• Mentor designers and elevate craft across the team

Qualifications

• 8+ years of hands-on product design experience in enterprise or platform products, with a proven track record in deeply technical or AI-native problem spaces
• Experience owning experience strategy for a product segment or surface area — not just executing design, but defining direction
• Comfort operating at the intersection of design, product, and engineering — understanding technical constraints and using them to inform better solutions
• Strong foundation in design principles, systems thinking, and customer research methodologies
• Demonstrated ability to influence roadmap and product strategy with customer-backed evidence
• Excellent communication, presentation, and negotiation skills
• A Bachelor's degree in Product Design, Human-Computer Interaction, Interaction Design, or a related field
• A portfolio that showcases experience ownership, systems thinking, enterprise complexity, and high craft
• Bonus: proficiency with AI-powered design and prototyping tools such as Claude, Cursor, or similar

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The Expected Base Pay Range For This Position Is Mountain View $188,500 - $255,000 San Francisco Howard Street, CA $188,500- $255,000