Staff Product Designer, AI

About the role

This role is accountable for the full observe → reason → decide → act → measure → improve loop across the product. It involves designing an agentic experience that is proactive, quietly powerful, and never overwhelming. The role requires deep design thinking, not just technical integration.

Responsibilities

• Lead design for an embedded agentic experience that is proactive, quietly powerful, and never overwhelming — grounded in user research and data at every stage.
• Partner closely with ML, data, and engineering to translate model capability into human-understandable, actionable experiences that work in the messy real world.
• Define the UX contract for tool-calling: what actions exist, what inputs they require, what constraints and permissions apply, and what the safe defaults are.
• Create experience maps and flows that scale gracefully from guided → assisted → autonomous behaviour as creator trust develops over time.
• Drive alignment across Product, Engineering, Data, and Trust on the principles and patterns that make agentic behaviour coherent and safe across the product.
• Establish the success metrics and qualitative signals — adoption, trust, undo rates, satisfaction, measured impact — that will guide iteration and give the team honest feedback on what's working.
• Influence the AI product roadmap directly, providing design oversight that ensures coherent AI experiences across creation, insights, monetisation, and trust surfaces.
• Raise the bar for AI design craft across the broader design team — through reviews, critiques, pattern documentation, and knowledge-sharing that helps every designer working on intelligence-adjacent features do it better.

Requirements

8+ years of product design experience, including significant ownership of complex, cross-functional systems at scale. Proven ability to design in systems, not just screens. Strong judgment on trust, safety, and control. Deep fluency in modern AI product design. Expert-level proficiency in modern design and AI prototyping tools. Strong collaboration with engineering and ML/data partners. Excellent communication and storytelling skills. Experience designing for AI-driven systems, experimentation platforms, evaluation design, and measuring causal impact of AI interventions. Familiarity with platform and tooling concepts (APIs, internal tools, agent-callable actions) and how they map to UX states and design contracts. Experience working on creator tools, SMB platforms, or growth and optimisation surfaces.

Qualifications

Exceptional craft and end-to-end thinking — problem framing, flows, UI, modern prototypes, iteration, and outcomes. A portfolio demonstrating these skills. Strong judgment on when a working prototype, a high-fidelity mock-up, or a lightweight flow is the right tool to move a conversation forward. Comfort designing across ambiguity. Experience with modern design and AI prototyping tools. Expert-level proficiency in modern design and AI prototyping tools. Expert-level proficiency in modern design and AI prototyping tools. Expert-level proficiency in modern design and AI prototyping tools. Expert-level proficiency in modern design and AI prototyping tools. Expert-level proficiency in modern design and AI prototyping tools. Expert-level proficiency in modern design and AI prototyping tools. Expert-level proficiency in modern design and AI prototyping tools. Expert-level proficiency in modern design and AI prototyping tools. 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