Staff Product Designer, Fintech Risk Experience

Responsibilities

• Lead end-to-end design for customer-facing Risk initiatives, from discovery through launch.
• Own the strategy for a unified customer engagement and communications framework.
• Design experiences that make AI-powered features intuitive, transparent, and trustworthy for a diverse range of users.
• Design for multiple personas: owners, accountants, and mid-market customers.
• Use customer research and product data to inform design decisions and set clear success criteria.
• Partner with product management, engineering, data, and research to frame problems, define success, and drive decisions.
• Drive coherence across journeys by identifying pattern opportunities and aligning with Intuit's design system, keeping experiences cohesive.
• Strengthen how the team works through better planning inputs, critique quality, documentation, and shared standards.
• Mentor other designers through feedback, pairing, and craft leadership within projects.

Qualifications

• Design craft and end-to-end execution: You lead product design work from discovery through launch, producing strong interaction design, clear flows, and high-fidelity UI with a thoughtful point of view on quality, usability, and customer trust.
• Platform mindset and systems thinking: You design across surfaces and journeys, hold multiple personas in mind, and identify patterns that scale. You build trust-based partnerships with product teams, align early on goals and decision-making, and co-create solutions teams can adopt with minimal friction.
• Evidence-driven decision making: You define success criteria and use research and product data as practical tools, not decoration. You spot when evidence is missing and help drive the right research or measurement plan.
• Cross-functional partnership and judgment: You work closely with product and engineering to understand constraints and tradeoffs, advocate for quality from concept through implementation, and make thoughtful decisions across customer needs, business goals, and compliance considerations.
• Storytelling and communication: You communicate clearly with both partners and executive stakeholders, and you bring people along rather than working in a vacuum.
• Experience and expertise: 8+ years of product design experience with a portfolio showing end-to-end ownership and shipped impact. Strong interaction design and prototyping skills, with the ability to communicate design rationale and tradeoffs. Demonstrated ability to integrate AI tools into your design workflow to improve quality, speed, or exploration. Demonstrated ability to work cross-functionally and drive alignment through ambiguity. Comfort working with data and using it to inform design strategy and decisions.
• Nice to have: Fintech, banking, or risk domain experience. Experience with policy explainability, compliance-heavy design, or customer communication frameworks. Familiarity with mature design systems.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.