Staff Product Designer

About the role

Vitalize is a rapidly growing company that aims to replace manual, inefficient hospital operations with intelligent, automated solutions. As the third product designer, you will play a crucial role in scaling design practices across the organization.

Responsibilities

• Own complex product surfaces that span multiple pods, including recommendation surfaces, AI-driven workflows, and data-intensive decision-support tools.
• Set standards for the design team, influencing how design rationale is written, how disagreements are resolved, and how customer feedback shapes product decisions.
• Work directly with customers to understand their needs and inform product development. Visit hospitals to observe operational workflows firsthand.
• Shape the growth of the design team, including hiring loops, critique culture, onboarding patterns, and design operating principles.
• Contribute to the design systems, including components, tokens, patterns, contribution models, documentation, and the relationship between Figma and the Tailwind codebase.
• Ensure that the design team's work leads to higher craft levels and faster design outputs, driving the overall quality of the product.

Requirements

• 8+ years of product design experience, preferably on complex, workflow-heavy B2B SaaS products.
• Experience shipping real features to real users and understanding the business impact of your work.
• Ownership of a design system or comparable infrastructure that other teams can build upon.
• Experience in setting the contribution model, not just the components.
• Comfortable spending time in the field to observe operational workflows firsthand and travel to customer sites regularly.
• Mature product instincts, focusing on workflow changes rather than UI improvements.
• Opinionated, evidence-backed, and direct approach to design decisions.
• Customer-obsessed mindset, able to name metrics and defend the connection between design and business outcomes.
• AI-fluency, having worked on a product surface where AI was doing real work and having an informed perspective on AI's role in the user interface.
• Enjoyment in critique, mentoring, and infrastructure work, as these activities enable others to produce high-quality work.

Qualifications

• Product design experience on complex, workflow-heavy B2B SaaS products.
• Experience in setting the contribution model, not just the components.
• Comfortable spending time in the field to observe operational workflows firsthand and travel to customer sites regularly.
• Mature product instincts, focusing on workflow changes rather than UI improvements.
• Opinionated, evidence-backed, and direct approach to design decisions.
• Customer-obsessed mindset, able to name metrics and defend the connection between design and business outcomes.
• AI-fluency, having worked on a product surface where AI was doing real work and having an informed perspective on AI's role in the user interface.
• Enjoyment in critique, mentoring, and infrastructure work, as these activities enable others to produce high-quality work.

Skills

• Strong understanding of design systems and components.
• Experience in setting the contribution model and contributing to design processes.
• Ability to observe and translate operational workflows into design solutions.
• Comfortable working in a fast-paced, agile environment.
• Experience with Figma and the Tailwind codebase.

Benefits

• Competitive salary and equity package.
• Medical, dental, and vision insurance.
• 401(k) with match.
• Flexible PTO.
• Bi-annual company retreats.
• Free lunch and dinner in-office.
• Reimbursement for desk setup, gym, and commute.

Pay

$230K - $300K

Schedule

Full-time position.