Staff Partner Engineer

THE WORK

Join Ripple as a Staff Partner Engineer and be part of our dedicated team that crafts and deploys innovative solutions for senders, receivers, exchanges, and fund providers worldwide. Your role will be pivotal in accelerating product fit, driving market traction, and facilitating wide-scale rollout.

WHAT YOU’LL DO

• Work directly with customers and partners to successfully onboard, partner, and implement Ripple's solutions.
• Partners closely with Ripple's Product and Engineering teams to bring new products and features to market and on collecting, refining, and prioritizing customer requirements.
• Serves as the functional and technical specialist to achieve the business objectives of both customers and partners and Ripple.
• Drive the design, deployment, and successful usage of new solutions.
• Breaks down project objectives into appropriate and manageable tasks and achievements, assembles and guides both internal and external resources on their execution and progress of the work.
• Responsible for the entire delivery life cycle, starting from training, conducting meetings, testing configurations, and launch support.
• Guide customers/partners to achieve maximum benefits from their implementation.
• Travel to customer and partner locations when work related travel resumes (20-30%).

WHAT YOU’LL BRING

• 8+ years of IT/software proven experience.
• Working in software solutions and delivery with major global organizations and industry groups.
• Able to enable real-world, global use cases with new technologies and innovative thinking.
• A strong understanding of network principles and design, and an appreciation of financial services networks.
• Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem solving.
• Excellent team-working and interpersonal skills, able to build trust and confidence among customers, suppliers, partners, and colleagues.
• Driving customer/partner software integration engagements as the “go-to” person/face of the organization.
• Proactive, able to enthuse and lead others and generate energy and momentum.
• Ability to analyze and resolve technical issues at a network, database, and/or application level.
• Prior experience with institutional crypto custody solutions would be a significant advantage.
• Hands on experience with software development (ideally writing production grade code).