Staff IT Analyst

What You'll Do

You will identify constraints and opportunities that may influence business or technology strategy, troubleshoot issues with vendors and business partners, and monitor critical file movement jobs that support monetary and system processing.

You’ll assess current processes and metrics that support the operational effectiveness of WAB’s core branch applications focused on branch operations.

You will also create clear, accurate documentation of current-state processes, practices, and metrics while highlighting and implementing opportunities to streamline workflows and improve KRIs, KPIs, and other operational measures.

You will facilitate discussions with IT, Product, Vendor and Business subject matter experts to define challenges, gather insights, and validate findings so the right issues are addressed.

Lead projects within an assigned domain with minimal supervision by defining the scope of analysis, establishing timelines, and delivering work on schedule.

Communicate effectively with managers and colleagues, coordinate with subject matter experts to gather requirements and review deliverables, provide project status updates, and identify or resolve technical issues.

Track and maintain KRIs, KPIs, and other operational metrics while developing critical documentation, creating project artifacts, and producing accurate, high-quality deliverables.

Apply risk management experience gained in a large financial institution operating under heightened standards, particularly in risk, compliance, or corporate governance.

What You'll Need

• 3+ years of relevant experience.
• A bachelor’s degree in a related field is required.
• Entry-level to intermediate knowledge of financial services or banking is preferred.
• Entry-level to intermediate knowledge of regulatory and legal compliance requirements, industry standards, and best practices.
• Intermediate to advanced skills in process and data analysis within a specific domain or functional area, with strong critical thinking abilities.
• Intermediate to advanced proficiency in Microsoft Office, diagramming tools such as Lucid or Visio, and other technical tools relevant to the domain.
• Intermediate verbal and written communication skills.
• Occasional travel is required.

About the Company

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.