Staff Incident Responder

How We Operate

Extreme ownership. Full autonomy. Own things end to end often taking on scope outside your core role without being asked to get things done.

Velocity. We drive everything forward as fast as possible.

First principles. Challenge every assumption. Zero analogy thinking, no egos, the best idea wins.

Love of the game. The frontier of AI is the most interesting problem of our time. We put in long hours at high intensity to push the frontier forward.

Role Scope

Run material incidents as incident commander, coordinating across detection, response, physical security, data center operations, legal, communications, and customers.

• Build the IR program: runbook standards, severity definitions, materiality methodology, evidence contracts, and post-incident review cadence.
• Define the agent-human contract for response: escalation criteria, evidence packages required from agents, and human-verdict feedback into agent quality.
• Design and operate the senior-IR on-call rotation (ack SLAs, escalation chain, fan-out logic) and remain an active senior incident commander inside it.
• Analyze incident trends to surface systemic risks and recurring root causes, and turn learnings into runbook, detection, or program improvements.
• Drive cross-functional remediation follow-through after every significant incident.

What We're Looking For

• You've been the incident commander on material security incidents, coordinating technical responders and business stakeholders under pressure.
• You've built IR program foundations: runbooks, severity and materiality definitions, evidence handling, post-incident review.
• You think in systems. You turn incident patterns into durable fixes across runbooks, detections, and process.
• You're fluent enough with agentic and LLM-assisted response to define how agents and human responders divide the work.
• You operate calmly as the senior voice in the room when critical infrastructure is under attack.

Bonus: Incident command in cloud or hyperscale environments. Building an IR function from scratch. OT or physical-incident response. Agent-first response design.

Salary & Benefits

Competitive total compensation package (salary + equity)

• Retirement or pension plan, in line with local norms
• Health, dental, and vision insurance
• Generous PTO policy, in line with local norms

The base salary range for this position is $250,000 - $350,000 per year, depending on experience, skills, qualifications, and location.

This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email careers@fluidstack.io with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

Career Range: $250K - $350K