Staff Inbound Product Manager- AI

Job Description

Contribute To Product Strategy
Design and deliver product features for a fast-growing business unit and product portfolio.
Collaborate with engineering to execute on strategies that deliver value to our customers.
Collaborate With Customers
Build relationships with customers through design programs and product advisory councils.
Demo and present to existing and prospective customers.
Champion the customer to the rest of the product management, sales and marketing organization to influence product strategy.
Drive Cross Company Outcomes
Work cross functionally with other product teams, to deliver joint product features to deliver value to customer across and outside of IT.
Win As a Team
Collaborate with a team of dedicated and engaged product managers with a collective goal of serving our customers.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  8+ years of software product management, Software Asset Management, or Software Publisher Licensing experience.
  Demonstrated leadership experience and strategic thinking operating at the scale of a large enterprise software product.
  Comfortable with pivoting, learning fast and communicating with impact.
  Be comfortable presenting to and communicating with customers.
  Strong prioritization skills and the discipline to focus on high impact activities.
  Experience gathering and capturing product requirements and transforming them into a product roadmap.
  Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions.

Pay

Base pay range: $166,500 - $291,400
Variable/incentive compensation and benefits offered.

Benefits

• Health plans, including flexible spending accounts,
  401(k) Plan with company match,
  ESPP, matching donations,
  a flexible time away plan and family leave programs.

Additional Information

Work Personas
We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export license or other approval that may be required by relevant export control authorities.