Staff Field Integration and Quality Engineer

About the Role

ALSO is looking for a Staff Field Integration and Quality Engineer to lead the integration of drive units, batteries, inverters, displays, and various low voltage electronics.

What You'll Do

• Assist in the new product introduction of new products and platforms, presenting findings to engineering teams and leadership to drive resolution
• Perform hands-on troubleshooting using proprietary CAN tools — reproduce faults, pull logs, decode DTCs, run isolation tests, identify root cause (HW vs FW vs calibration vs harness), and validate fixes with structured re-tests
• Support pilot and fleet running, including prepping vehicles for pilots, commissioning telematics, and closing the loop with field ops on uptime
• Maintain and update fleet firmware using OTA updates, and maintain and update service troubleshooting manuals based on new learnings
• Work with service partners to gather additional insight into field failures, and travel to customer locations to gather insight on failure modes
• Stand up processes to review incoming telemetry data to gather trends on product health and reliability, estimate component repair/replacement needs and costs, and drive design and diagnostic changes based on real-world data
• Build clear data visualization tools and dashboards to support telemetry data ingest
• Process field return parts to determine root cause using 8D
• Train technicians and service professionals on service tools and new processes

What You'll Bring

• BS/MS in Electrical Engineering, Computer Science, or a related field
• 5+ years of professional experience with embedded systems, including 3+ years working on new product introduction
• Hands-on electronics and HV awareness, comfortable working around systems up to 100V+ (per local regs) using digital multimeters, oscilloscopes, insulation testers, CAN analyzers, and HV PPE
• Working knowledge of automotive communication protocols (CAN, CAN FD, SPI) and Vector tools
• Exposure to service tools and cloud services, with basic SQL and Python skills to process data
• Familiarity with planning and organization tools such as JIRA/Confluence
• Ability to define and request new features on the vehicle and in the cloud to support engineering needs
• Powertrain and charging basics, including BMS fundamentals (cell balancing, SoC/SoH), motor/inverter concepts (FOC, torque limits, derates), charger protocols, and safety interlocks for swap and plug-in charging
• Test discipline: following DVP&R, writing reproducible test cases, maintaining clear logs, tagging firmware/hardware revisions, and tracing faults through to fix and verification
• Comfortable traveling up to 50% of the time to support cross-functional collaboration, site visits, and business priorities

Pay

The salary for this position ranges from $200,000 - $220,000 per year, depending on experience, qualifications, and location.

Perks & Benefits

• Robust health coverage — excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options
• One Medical membership and dedicated insurance advocates
• Rich fertility and family building benefits with Progyny
• Flexible time off
• 401(k) match

Why ALSO

We're passionate about helping the world find a better way to get there—wherever it is you're headed. We're located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces. Together we're working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.