Staff Development/Nursing Quality Assurance Coordinator

Responsibilities

• Participate in the completion of the facility assessment at least annually to determine the knowledge and skills required among staff to meet residents’ needs.
• Identify and prioritize the facility’s educational needs through the completion of an educational needs assessment, based on the facility assessment and/or needs assessment.
• Work closely with the facility’s Compliance Officer and other leaders in developing a training plan that addresses all regulatory requirements and any other topics identified in the facility assessment and/or needs assessment.
• Develop educational calendars in accordance with the plan.
• Cook up and support the Quality Assurance and Performance Improvement (QAPI) program.
• Conduct routine audits of clinical and operational processes, including documentation, infection prevention practices, and resident care services.
• Plan, schedule, conduct, and oversee orientation programs for all personnel.
• Collect, analyze, and report quality metrics and trends to leadership and the QAPI Committee.
• Develop, implement, and monitor corrective action plans to address identified concerns.
• Absorb plans of correction during survey preparation and follow-up activities.
• Collaborate with department managers to promote continuous quality improvement and regulatory compliance.
• Maintain accurate records and prepare required reports in a timely manner.
• Develop, schedule, and direct refresher training, as necessary, for all personnel.
• Track attendance/completion of training to ensure that all required training is received by all personnel in a timely manner.
• Review educational content to ensure the information reflects current standards of practice and facility policies and procedures.
• Develop or revise content as needed.
• Utilize outside resources for content development, such as consultants, content experts, or electronic learning systems.
• Collaborate with department managers for developing competencies required for meeting residents’ needs.
• Assist with evaluating competencies, depending on the knowledge-based, technical, or behavioral nature of the competency.
• Cooperate with the Administrator during routine evaluation of the training program’s effectiveness.
• Schedule training with flexibility to ensure limited disruption of resident care, and ample opportunity for staff to attend.
• Post notices of training in advance.
• Maintain all training records, reports, instructional materials, and speaker qualifications related to each educational program.
• Provide opportunities for staff to obtain continuing education credits for maintaining certifications/licensure.
• Maintain all documentation related to continuing education.
• Maintain attendance records and individual training records in accordance with facility policy.
• Perform additional assigned tasks as requested by supervisor.

Qualifications

• A nursing degree from an accredited college or university or be a graduate of an approved LPN/RN program.
• Two years of experience as an LPN/RN in long-term care, quality assurance or related healthcare settings.
• Eligible to participate in federally funded health care programs.
• Must also meet state requirements for relevant licensures or certifications and have no disciplinary action in effect against professional license.
• Extensive knowledge of current standards of practice and the rules, regulations, and laws related to the long-term care industry.
• Ability to teach this knowledge to others.
• Excellent organizational, analytical, communication, and computer skills.