Staff Developer Success Engineer - Seattle

About the role

Must reside in the Seattle metro area and be available for occasional onsite collaboration and office visits in Bellevue.

Responsibilities

• Work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices.
• Gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
• Hone programming skills in infrastructure automation, resilience engineering, and performance tuning using Go, Python, and Java.
• Tackle scalability, reliability, and troubleshooting challenges in distributed systems.
• Debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
• Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC).
• Engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
• Serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.

Requirements

• 9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
• Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
• Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
• Minimum of one year experience in an internal or external customer-facing role.
• Passion for helping others regardless of who they are or how they act.
• Experience working with or as part of remote teams.

Qualifications

• Strong written and verbal communication skills.
• Seek to understand first, lead with data, and rely on facts.

Skills

• Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
• Experience with security certificate management and implementation.
• Ability to understand use cases and translate them into Temporal design decisions and architecture best practices.
• Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

Pay

The estimated pay range for this role is $170,000 - $215,000 depending on qualifications and location

Schedule

Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.