Staff Designer, Product Creative

For our client, a leader in the Business Services space, we are seeking a Staff Designer to shape brand and customer engagement initiatives that strengthen market presence and business impact.

About the role

You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a Business Services environment.

Location: New York, NY - US based candidates only, no visa sponsorship available.

Responsibilities

• Rebrand and enhance flagship programs, focusing on visual identity and user experience
• Define the visual language for emerging AI product offerings, including naming and iconography
• Develop holistic guidelines for design systems that influence all product surfaces and pods
• Collaborate with design systems teams to ensure scalable creative standards are integrated
• Work closely with product design and engineering teams to ensure successful project delivery and accountability

Qualifications

• 10+ years in visual design, brand design, or creative direction within digital product environments
• Exceptional creative craft and aesthetic sensibility, with a standout portfolio
• Proven capability to translate brand and visual identity into successful product experiences
• Experience managing cross-functional creative initiatives in complex organizations, influencing stakeholders remotely
• Strong systems thinking, able to contextualize creative decisions within the entire product framework
• A diverse portfolio showcasing communication of creative strategy and its impact across various mediums
• Ability to handle ambiguity and guide projects from ideation to execution independently
• Curious about AI’s impact on creative practices, actively experimenting with new tools

Benefits

• Opportunities for significant impact on product visual identity and overall brand experience
• A strategic role that spans multiple areas of the company, ensuring cross-pillar collaboration
• Close collaboration with leadership in creative and product spaces
• Chance to build creative quality infrastructure at a pivotal growth phase for the company
• Flexible hybrid work model with structured in-office days and remote work opportunities

Pay

$216,000 – $297,000 annually