Staff County Attorney | Assistant County Attorney - Human Services

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to job postings, event management, and customer relationship management. Key responsibilities include maintaining user accounts, responding to inquiries, troubleshooting issues, and providing support.

Responsibilities

• Manage user accounts and profiles
• Respond to user inquiries and concerns
• Diagnose and resolve technical issues
• Provide ongoing support and assistance

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 3 years of experience in IT support or customer service
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and CRM software

Qualifications

• Experience with web-based applications and databases
• Knowledge of cloud computing and virtualization technologies
• Ability to work independently and manage multiple tasks simultaneously
• Passion for technology and a proactive approach to problem-solving

Skills

• Technical proficiency in programming languages (e.g., Python, Java)
• Experience with project management tools (e.g., Jira, Trello)
• Strong understanding of cybersecurity principles and best practices
• Ability to analyze user data and trends to inform product development

Benefits

• Competitive salary and benefits package
• Flexible working hours and remote work options
• Professional development opportunities and training programs
• Health insurance and retirement plans

Pay

$75,000 - $90,000 annually

Schedule

Full-time position with a standard 40-hour workweek