Staff Brand Writer

About the role

Superhuman, the AI productivity platform, is seeking a Staff Brand Writer to shape brand and product storytelling. The role sits at the intersection of product, brand, and strategy, crafting narratives for campaigns, launches, and in‑product touchpoints, and elevating writing standards across the organization.

Responsibilities

• Own and deliver high‑impact brand and product writing across campaigns, launches, and key user touchpoints.
• Translate complex product features and AI capabilities into clear, compelling, natural language without sacrificing accuracy.
• Help shape and evolve creative and content strategy across projects, contributing to cohesive product stories at scale.
• Partner closely with Product, Engineering, Marketing, Legal, and Research to develop aligned, user‑centered narratives.
• Drive campaign development alongside designers and marketers, ensuring messaging is product‑first, differentiated, and effective.
• Manage multiple projects simultaneously, balancing speed and quality in a fast‑paced, evolving environment.
• Advocate for the user by using insights, data, and empathy to inform content decisions and improve the overall experience.
• Raise the bar for writing craft across the organization, pushing for clarity, precision, and excellence in every detail.
• Mentor and support other writers, providing feedback and guidance to strengthen the team’s overall output.

Qualifications

• 7+ years of experience in brand, product, or content writing with a strong portfolio demonstrating clear, compelling product storytelling.
• Proven ability to synthesize complex product functionality into simple, intuitive, and engaging language.
• Experience contributing to or leading creative and content strategy across campaigns or product ecosystems.
• Strong cross‑functional collaboration skills with the ability to influence partners and align diverse stakeholders.
• Demonstrated ability to manage multiple priorities and deliver high‑quality work in fast‑moving environments.
• High level of craft and attention to detail, with a deep commitment to clarity, consistency, and quality.
• Experience working on AI‑native or highly technical products is a strong plus.

Pay

Base pay is market‑based and varies by location; US locations are grouped into two compensation zones. The expected salary range for this position is $167,000 – $278,000.

Benefits

• Comprehensive health care, including medical, dental, vision, mental health, and fertility benefits.
• Disability and life insurance options.
• 401(k) and RRSP matching.
• Paid parental leave.
• 20 days of paid time off per year, 12 paid holidays, two floating holidays, and flexible sick time.
• Generous stipends for caregiving, pet care, wellness, home office, and more.
• Annual professional development budget and opportunities.