Staff Backend Engineer, Slackbot AI - Slack

About the role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Slackbot team is at the forefront of a strategic initiative to make Slack the primary interface for AI-powered work — establishing Slackbot as the on-ramp to AI and the singular gateway to a company's collective knowledge. We build the intelligent search, automation, and foundational capabilities that make Slackbot delightful, trustworthy, and performant at scale. We own quality, developer experience, and platform foundations for Slackbot: what works today keeps working tomorrow. We measure success by customer outcomes — we do whatever it takes to make Slackbot great. We are a team of product engineers who deeply care about the user experience. We are seeking a product-driven backend engineer with strong intuition and experience who build systems and design APIs with the end user in mind.

As a Staff Backend Product Engineer, you will be instrumental in designing, building, and owning the systems and APIs that directly shape Slackbot's product experience — from intelligent search and third-party data integrations to the platform foundations that let Slackbot scale across millions of users. You will ensure these systems are scalable, highly performant, and precisely tailored to real user needs, all while making smart trade-offs between speed, cost, and user experience. If you are a collaborative engineer who understands that simplicity and reliability are carefully calculated aspects of system design, this is the role for you.

Responsibilities

• Conceptualize and Build: Collaborate closely with Product Managers, Designers, and other Backend/Frontend Engineers to brainstorm, conceptualize, and build new, high-impact features for Slackbot's large and rapidly growing user base.
• Drive Search & Intelligence: Contribute to the systems that make Slackbot smarter about finding and surfacing the right information, across any connected source.
• Deliver High-Quality Results: Contribute heavily to team projects that have a significant, measurable impact on the business