Staff Backend Engineer

About the role

Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.

Responsibilities

• Architect Core Systems: Help architect core pieces of our voice AI and automation platform for reliability and scalability to help us serve 911 centers across the center in their most critical workflows.
• Drive Engineering Excellence: Raise technical standards, contribute to code review and maintenance processes, and help define what engineering excellence looks like at Aurelian.
• Solve Hard Problems: Solve hard technical problems across a wide range of domains - everything from building effective guardrails to optimizing audio pipeline latency to effectively evaluating AI performance.

Requirements

• 6+ years of software engineering experience.
• Strong engineering fundamentals, with a willingness to learn new skills.

Qualifications

• Experience with backend development.
• Knowledge of distributed systems and microservices architecture.
• Experience with cloud platforms (AWS, GCP).
• Proficiency in one or more programming languages such as Python, Java, or Go.

Skills

• Problem-solving skills.
• Attention to detail.
• Ability to work independently and manage multiple projects simultaneously.

Benefits

• Comprehensive Medical, Dental, Vision & Life insurance.
• 401(k).
• Unlimited PTO.
• Company-wide offsites.
• Equipment stipend.
• Relocation assistance.
• Daily delivered lunches (on us).
• Office in Seattle.

Pay

• Range: $200K - $300K

Schedule

• Full-time position.