Staff Aug - Services Tech - Helena MT
ServicePoint IT · Helena, MT · 1 mo ago
On-site$40/hrContract
Location: Helena, MT (100% Onsite)
Start Date: August 10, 2026
Duration: 2-3 Month Contract
About the Role
We are seeking two experienced Services Technicians to support a large-scale desktop deployment project in Helena, MT. This role is ideal for IT professionals with hands-on experience in PC refreshes, hardware deployments, and desktop support. You will play a key role in replacing existing desktop equipment with new Lenovo Tiny desktop systems while ensuring successful network connectivity and documenting any deployment issues.
Responsibilities
- Deploy approximately 250 Lenovo Tiny desktop computers.
- Disconnect, remove, and package existing desktop hardware.
- Install, connect, and configure new desktop systems.
- Verify devices are successfully connected to the network.
- Troubleshoot basic deployment and connectivity issues.
- Document installation results and escalate unresolved issues to the client's IT team.
- Provide professional onsite support while maintaining excellent customer service.
Requirements
- 3+ years of experience in an IT support, desktop support, or field services role.
- Hands-on experience with desktop deployments, PC refreshes, or hardware rollouts.
- Experience performing hardware and software migrations.
- Basic troubleshooting skills for desktop hardware and network connectivity.
- Strong communication and customer service skills.
- Ability to work independently in a fast-paced deployment environment.
Preferred Skills
- Experience deploying Lenovo desktop hardware.
- Familiarity with enterprise desktop environments.
- Previous experience supporting large-scale hardware refresh projects.
Pay
$40.00/hour
Schedule
Monday-Friday, 8:00 AM-5:00 PM