Staff Assistant - Lab

About the role

At Saint Joseph Health System, our values give us strength. That character guides every decision we make—even when those decisions are complicated, costly, or hard. We honor our mission to care for every man, woman, and child who needs us by investing in technology, people, and capabilities that allow us to set the standard for quality care.

The Staff Lab Assistant is the Labs Customer Service contact. Responsible for greeting laboratory patients, providers, clients, and customers. Ensures the accurate ordering and charge entry of laboratory orders for outpatient and contracted clients.

Responsibilities

• Processes laboratory requisitions by reviewing requisitions for completeness and ensuring appropriate documentation is present including signatures, patient information, and date of order.
• Accurately orders the test requests in the computer according to procedure.
• Responsible for the transfer of test information to medical records.
• Receives lab reports and routes to designated areas either via FAX, mail, or hand-delivery.
• Phones or faxes results of STAT reports appropriately and promptly.
• Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing and routes specimens by type to various staging areas.
• Performs all paperwork, technical and non-technical procedures required to process and submit specimens.

Requirements

• Education: High School Diploma or GED equivalent
• Licensure: Valid driver’s license
• No experience required
• Knowledge of Medical Terminology preferred
• Customer Service experience preferred

Benefits

• Medical, dental, vision, PTO, life, and STD/LTD benefits effective the first day of employment
• Sign-On Bonus
• Daily Pay
• Retirement savings account with employer match
• Generous paid time off programs
• Employee referral incentive program
• Tuition/professional development reimbursement
• State-of-the-art equipment
• Supportive team approach