Staff Assistant III (EPMO)

About the role

Lead complex and varied assignments requiring sound judgment, critical thinking, and the ability to anticipate needs and resolve issues that impact department operations.

Responsibilities

• Collect, prepare and maintain data for analysis, reports and reference
• Cook up and maintain data for analysis, reports and reference
• Coordinate and prepare agendas for meetings, events and presentations
• Coordinate travel arrangements, prepare authorizations and review expense reports
• Order supplies/services and reconcile invoices
• Pick up and deliver supplies/services and reconcile invoices
• Partner with leadership to coordinate, execute and maintain programs and initiatives
• Prepare and submit budget requirements for Annual Financial Plan (AFP)
• Proofread and edit content for standardization to ensure clarity and accuracy
• Proofread and edit content for standardization to ensure clarity and accuracy
• Represent the department/division/branch in disaster recovery plans
• Research and evaluate operational issues, inquiries and/or complaints
• Review internal studies and surveys to provide summaries to leadership
• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units
• Plan, develop, implement and maintain new and existing programs, campaigns and special offers
• Recommend and implement technical/electronic enhancements to improve administrative operations
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Perform other duties as assigned

Qualifications

• Ability to maintain confidentiality and demonstrate integrity
• Ability to work independently and in a team environment
• Advanced proficiency with MS Office applications, including Outlook, Word, Excel, and PowerPoint
• Experience in independently managing or administering a function or project
• Extensive experience in performing clerical or administrative duties/responsibilities
• Advanced knowledge of expense tracking, budget preparation and administration
• Advanced database and presentation software skills
• Advanced organizational, planning and time management skills
• Advanced research, analytical, and problem solving skills
• Advanced skill communicating with all levels within an organization
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Expert administrative support skills, methods and procedures

Desired Qualifications

• Associate's Degree in Business Administration or in a related field
• Working knowledge of Navy Federal products, services, programs, policies and procedures

About Navy Federal Credit Union

Navy Federal Credit Union is a leading provider of financial services to military members, their families, and the general public. We are proud to be recognized as one of the best places to work and offer competitive salaries, benefits, and a supportive work environment.