Staff Assistant

About the role

The Staff Assistant at Malco Theatres - Van Buren Cinema is responsible for addressing patron needs, overseeing theatre operations, leading team members, administering policies, and performing various duties.

Responsibilities

• Assigns and monitors staff activities to ensure all positions are covered as needed.
• Provides direction and leadership by example to assigned employees.
• Provides management with feedback regarding employee work performance.
• Assist with inventory, ordering, and stocking duties.
• Cover opening/closing duties, cash handling, and deposits.
• Maintain cleanliness and safety standards and report or resolve any operational issues.
• Aid patrons with questions or complaints.
• Aid in employee training as directed.
• Perform other related duties as required.

Requirements

• High school diploma or equivalent.
• One year of customer service experience preferred.
• Ability to work flexible hours including evenings and weekends.
• Basic computer skills.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Knowledge of theatre operations and customer service best practices.

Skills

• Customer service skills.
• Attention to detail.
• Problem-solving abilities.
• Team leadership.

Benefits

• Paid time off.
• Health insurance options.
• Discounted movie tickets.

Pay

$12.00 - $14.00 per hour based on experience.

Schedule

Flexible schedule to accommodate theatre operations.