Staff Analyst, Digital Promotion & Analytics

About the role

The Staff Analyst helps The First Church of Christ, Scientist and the Christian Science Publishing Society better understand how members, customers, and audiences engage with Church products, services, communications, and outreach. This role interprets data from multiple sources into clear insights, practical recommendations, and accessible reporting that support client departments, product teams, editorial teams, and leadership.

Responsibilities

• Help the promotions team make better decisions, make promotions expenditures more efficiently, and grow faster.
• Plan and execute work through the process utilized by the Church.
• Develop an ability to write and review SQL queries against our BigQuery warehouse.
• Self-organize and manage work.
• Develop an ability to run ad hoc reports with Adobe Analytics.
• Support the build, implementation and evaluation of dashboards and intelligence tools for clients.
• Partner with the head of Digital Promotions & Analytics to develop statistical models and uncover patterns and relationships in diverse datasets that have a real impact on the success of Product Owner’s product development and Editorial content strategies.
• Evaluate and understand customer behavioral analysis and uncover trends and insights in key areas that support product development and Editorial content strategy.
• Work with team members and head of Digital Promotions & Analytics to define KPIs, develop measurement plans, and monitor data integrity to ensure robust measurement for clients.
• Under the mentorship of the head of Digital Promotion & Analytics team, build strong consultative working relationships with clients to define analytics priorities and communicate actionable business insights.
• Support the build and implementation of self-service analytics interfaces for clients.
• Uses knowledge to support and guide the A|B testing program.

Requirements

• A Bachelor’s degree and three to five years of business analysis experience.
• Experience generating insights from digital consumer behavioral analytics data using platforms like Adobe Analytics, Google Analytics, or similar.
• Excellent oral, written, and visual communication skills, particularly for explaining complex quantitative information to non-technical and business audiences.
• Ability to use Excel and/or Google Sheets for data processing and analysis.
• Self-starter with the ability to work independently with minimal supervision as well as in a collaborative team environment.
• Familiarity designing dashboards to empower decision-making across an organization with tools like Looker Studio, Infogram or similar.
• Create data visualizations for stakeholder presentations.
• Exposure to managing analytics projects from conception to conclusion.
• Ability to write and audit SQL queries (joins, aggregations, basic transformations) against our BigQuery warehouse.
• Ability to analyze data and build statistical models using R, Python, or similar preferred.
• Ability to design and implement measurements and analytics for digital products.

Qualifications

• Preference for this position to regularly work in an office environment in Boston.
• The incumbent may follow a hybrid schedule according to current workplace policies.
• Engagement with Christian Science.
• Understanding of the Church’s mission and a dedication to its values which include fairness, honesty, respect, and brotherly love.

Skills

• Strong analytical instincts.
• Curiosity.
• A collaborative working style.
• A genuine interest in the mission of the Church.
• An appreciation for the role that data and insight play in connecting people with resources that matter to them.

Benefits

N/A

Pay

$87,428 – $113,655.80

Schedule

N/A