Staff Analyst, Advanced Analytics, Payments

Job Summary

The ideal candidate will lead the strategic vision for Airbnb's global Payments operations, leveraging data and advanced analytics to drive decision-making and improve the Guest and Host experience.

About the Role

We are seeking an expert leader to join our community as the Staff Payments Advanced Analytics. This role requires a deep understanding of payments domain areas, including payment processing, risk, and compliance.

Responsibilities

• Deliver actionable insights and recommendations to empower integrated, data-informed decision-making across the organization.
• Pinpoint frictions in the user journey to optimize experiences for our global Guest, Host, and agent communities.
• Solve complex domain challenges using advanced quantitative measurement, machine learning models, AI, and experimentation.
• Develop sophisticated analytical frameworks and statistical models to establish causal inference and drive measurable business impact.
• Bridge the gap between technical complexity and strategic influence by translating experimental results into compelling narratives for executive stakeholders.
• Influence the eTeam-level roadmap by defining key metrics and providing data-backed strategy recommendations.
• Utilize Airbnb’s sophisticated data infrastructure and machine learning tools to expand our organizational measurement capacity.
• Immerse yourself in the technical intricacies of our payment processing systems, partnering with a cross-functional team of engineers and product managers.

Requirements

• A minimum of 10+ years of industry experience in business analytics.
• A degree (Masters or PhD is a plus) in a quantitative field.
• Possess a proven track record of working in Payments organizations, demonstrating deep technical proficiency across payments domain areas.
• Expert skills in SQL and proficient in at least one programming language for data analysis (Python or R).
• Strong storytelling skills.
• Experience in using AI tools to scale workflows and identify new areas of opportunity.
• Experience with non-experimental causal inference methods, experimentation, and machine learning techniques, ideally in a multi-sided platform setting.
• Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow).

Qualifications

• Expertise in building relationships and framing narratives.
• Ability to drive experience in payments processing trends and partner with cross-functional stakeholders to apply changes to the business.
• Disability accommodations available upon request.

Benefits

Our commitment to inclusion and belonging fosters a diverse and engaged workforce. We strive to provide a disability inclusive application and interview process, and we offer a range of benefits including bonuses, equity, benefits, and Employee Travel Credits.

Pay

The base pay range for this role is $180,000—$221,000 USD, which can vary based on factors such as training, transferable skills, work experience, business needs, and market demands.

Schedule

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.