Staff AI Operations Lead

About the role

This role will shape how AI is adopted and operationalized across the organization, with a strong focus on identifying high-value workflows and turning them into scalable, measurable solutions. You will partner closely with department leaders to define success metrics, deploy systems into day-to-day business processes, and improve how teams work. The position also blends technical enablement, cross-functional execution, and change leadership to drive practical AI impact across non-technical functions.

Responsibilities

• Identify and optimize high-leverage workflows in collaboration with department leaders
• Define and measure success metrics before implementation
• Deliver fully functional systems with ongoing monitoring and evaluation
• Iterate on user adoption strategies
• Establish best practices for model access and orchestration
• Leverage existing data infrastructure to avoid redundancy
• Create educational materials and run sessions to facilitate AI adoption

Qualifications

• 5–7 years of experience deploying systems into business workflows
• Hands-on knowledge of modern AI technologies, including LLMs and evaluation methods
• Ability to understand and improve non-technical roles
• Proven track record of leading cross-functional projects
• Familiarity with security and compliance in data handling
• Strong communication skills for teaching and documentation
• Adaptability to evolving AI landscapes

Benefits

• Generous equity with an employee-friendly stock program
• Transparent pay structure based on experience
• Unlimited PTO for work-life balance
• Support for remote work with stipends for home office and internet
• Comprehensive benefits coverage for employees and dependents
• Up to 16 weeks of paid parental leave
• Annual development allowance for professional growth

Pay

$310,000 – $360,000 annually

Location & schedule

Remote — US-based candidates only; no visa sponsorship available.