Staff AI Engineer, Product

About the role

This role will own and build internal products to support model evaluation, regression testing, dataset discovery, and agentic context curation. This is a hybrid, high autonomy role and the first on this team. You will have full ownership and drive implementation of mission-critical internal products for all members of TwelveLabs.

You will:

• Unify the internal data and evaluation platform.
• Pull the internal beta access, evaluation, regression, and dataset discovery/cataloging products into one maintainable system that science, product, and engineering use every day.
• Build a secure access layer over very large data. Make our internal data discoverable and queryable across cloud environments, at petabyte scale, with the access controls and PII handling needed to work safely with production and customer content.
• Bring real customer signal into the loop. Integrate feedback and usage data from our self-serve product so the team can ground datasets and evaluations in actual customer behavior rather than abstractions.
• Support the product org's internal agentic content curation. Help build and harden the internal agent the product team uses to pull context across its tools and data, and move it from prototype toward something the wider org can use, with proper access controls behind it.

Requirements

You may be a good fit if you have:

• A strong backend engineer with real depth in at least one language (Python, Go, or similar).
• A genuine system design instinct. You can take an ambiguous problem, decide what to build, and make architectural calls you can defend.
• A track record of building zero to one internal products and shipping them.
• Comfortable as the primary or sole engineer building the foundations for a larger team that can easily onboard onto what you’ve built.
• Comfort owning a product outright: scoping it, building it, shipping it, and supporting internal users, while keeping sight of how it fits into science, product, and go to market.
• Data platform, lakehouse, or pipeline experience across object storage, warehouses, and more than one cloud.
• Experience reasoning about multimodal unstructured data (video, audio, images, text). Direct video experience is not required.
• Building or integrating AI agents, MCP servers, retrieval systems, or evaluation tooling.
• Data governance, access control, or PII handling on production data.

Qualifications

You will stand out if you have:

• Data platform, lakehouse, or pipeline experience across object storage, warehouses, and more than one cloud.
• Experience reasoning about multimodal unstructured data (video, audio, images, text). Direct video experience is not required.
• Building or integrating AI agents, MCP servers, retrieval systems, or evaluation tooling.
• Data governance, access control, or PII handling on production data.

Skills

We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.

Benefits and Perks

• An open and inclusive culture and work environment.
• Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
• Full health, dental, and vision benefits.
• A flexible PTO and parental leave policy.
• An office closed the week of Christmas and New Years.