Staff AI Engineer - Enterprise Analysis Platform (Remote Eligible)

About the role

At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure.

At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.

Team Description

The Intelligent Foundations and Experiences (IFX) team is currently working on building a new AI native platform to empower our broader business community to execute AI assisted analysis across our many lines of business. We are building an AI native, at-scale (15,000+ users at destination), enterprise platform intertwining deterministic code with non-deterministic reasoning systems as well as both frontier and home grown AI models, to transform how our company works in the data analysis space.

Capital One is open to hiring a Remote Employee for this opportunity.

Responsibilities

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One

The Ideal Candidate

• You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good
• Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production
• You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven
• You are deeply technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss
• You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown

Basic Qualifications

• Bachelor's degree in Computer Science, Engineering, or AI plus at least 8 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 6 years of experience developing AI and ML algorithms or technologies
• At least 8 years of experience programming with Python, Go, Scala, or Java

Preferred Qualifications

• 8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)
• Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems
• Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level
• Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang
• Master's degree in Computer Science, Computer Engineering, or relevant technical field
• Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost
• Passion for staying on top of the latest AI research and AI systems, and judiciously apply novel techniques in production
• Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Pay

• Remote (Regardless of Location): $244,700 - $279,200
• Cambridge, MA: $269,100 - $307,200
• McLean, VA: $269,100 - $307,200
• New York, NY: $293,600 - $335,100
• San Francisco, CA: $293,600 - $335,100
• San Jose, CA: $293,600 - $335,100

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.