Stability Coordinator - Bilingual

About the role

The Stability Coordinator at Hamilton Families plays a crucial role in supporting at-risk families through strategic oversight, guidance, and professional development support for Stability Case Managers. This position oversees participant program activities, provides training, and ensures program compliance.

Responsibilities

• Collaborate with the Housing Stability Manager to develop and implement strategies for supporting at-risk families.
• Supervise and provide strategic direction for case management staff, including leading meetings, performance evaluations, and professional coaching.
• Lead recruitment efforts and training for case management staff, ensuring alignment with Hamilton Families policies and program needs.
• Oversee resolution of complex service challenges and guide staff in developing effective approaches and solutions.
• Develop individual assessments and service plans in line with program goals.
• Enhance participant relations and create a work environment focused on service, diversity, and respect that guides staff to ensure a positive experience for our participants.
• Oversee reporting and quality assurance processes to ensure data integrity and compliance with program goals.
• Lead case reviews, exit planning, and program coordination meetings and act as a liaison with funders and community organizations.
• Ensure accurate record-keeping and assist in policy and procedure development.
• Promote culturally competent services and a collaborative work environment.
• May occasionally assume limited case management responsibilities for training or program purposes.

Requirements

• 3+ years of experience in social work, psychology, human services setting or related field.
• Experience managing a team, setting goals, coaching opportunities, and professional development.
• A background in working with nonprofit organizations, social services organizations, or community-based programs.
• Familiarity with Bay Area resources for low-income families.
• Bilingual abilities, especially in Spanish.
• Highly proficient in Microsoft Office Suite, Salesforce, and other software.
• Ability to travel locally and long distance to meet with vendors and participants.

Qualifications

• Ability to work and collaborate with a diverse group of people on projects and make decisions for the benefit of our participants.
• A thoughtful leader who ensures their team has a healthy and collaborative working environment.
• Highly organized, self-motivated, and capable of working independently to meet goals.
• Demonstrated ability to exercise appropriate judgement and uphold policies and procedures.
• Skilled in documentation, reporting, and maintaining confidentiality.

Skills

• Strong communication and interpersonal skills.
• Effective problem-solving and decision-making abilities.
• Proficiency in case management databases or customer service platforms.
• Ability to manage multiple tasks and priorities effectively.
• Knowledge of Bay Area resources for low-income families.

Benefits

Hamilton Families offers a competitive salary range of $70,304 annually, full-time, exempt status, no union representation, flexible schedule, and benefits including:

• Excellent medical, dental, and vision coverage.
• Employer matched 403(b) retirement plan.
• Wellness and commuter benefit programs.
• Paid time off and holidays.

Pay

$70,304 annual salary

Schedule

Full-time, Monday - Friday, 9:00am-5:30pm

Location

2567 Mission St with often travel to various housing locations across the Bay Area

Why Choose Us

We are an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from people with a variety of backgrounds and ages, including people of color, candidates with lived experiences, candidates in the LGBTQ+ community, and candidates who identify personally at any part of the gender spectrum. Additionally, we are committed to working with and providing reasonable accommodations to individuals with disabilities.