SSR Operations Specialist

About the role

SpartanX, LLC is dedicated to delivering reliable solar energy solutions to homeowners while fostering growth and impact among its team members. The company's mission is rooted in innovation, integrity, and excellence in solar energy.

Responsibilities

• Take ownership of operational tasks that fall outside the standard SSR review process.
• Research, troubleshoot, and resolve project issues that prevent progression through the pipeline.
• Coordinate with Design, Permitting, Construction, Scheduling, Service, Sales, and other departments to ensure timely issue resolution.
• Investigate project discrepancies and determine the best path forward.
• Manage escalated or complex SSR-related cases from assignment through resolution.
• Track operational issues and provide status updates to leadership.
• Identify recurring issues and recommend process improvements to reduce future exceptions.
• Affirmatively assist in developing and maintaining department SOPs, documentation, and workflow improvements.
• Perform quality reviews of project documentation when necessary.
• Support special projects and operational initiatives as assigned.
• Maintain accurate records and documentation within company systems.
• Help ensure projects remain on schedule by proactively identifying and resolving bottlenecks.
• Perform other duties as assigned to support departmental and company objectives.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in solar operations, construction operations, project coordination, electrical operations, or a related field.
• Strong organizational and problem-solving skills.
• Excellent verbal and written communication.
• Ability to prioritize multiple projects simultaneously.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to work independently while collaborating across multiple departments.
• Exceptional attention to detail.

Preferred Qualifications

• Residential solar industry experience.
• Electrical knowledge or field construction experience.
• Experience with Site Survey Review processes.
• Knowledge of AHJ requirements, utility requirements, and permitting workflows.
• Experience reading construction drawings, electrical plans, or site survey documentation.

Legal Disclaimer

SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.