SSP Incident Response Technician

About the role

This position serves as a member of the Hoosier Helper Safety Servcie Patrol (SSP) crew by operating a specialty SSP truck to speed the removal of incidents, restore and maintain safe and efficient traffic flow, and assist disabled motorists by diagnosing minor mechanical problems.

Responsibilities

• Patrol for, and responds to, freeway incidents that disrupt the normal flow of traffic, sets up traffic control for incidents, and detects and verifies incidents and traffic problems caused by special events.
• Serve as a liaison to the Supervisor by identifying freeway operational deficiencies and advising of potential solutions.
• Observe traffic conditions and reports to Supervisor any traffic operation problems, deficiencies in work zone traffic control setup by other agencies, unauthorized lane closures or work, and/or unusual traffic delays.
• Monitor in-vehicle video equipment to locate incidents and monitors CB radio to gather information about disturbances in traffic flow.
• Remove debris, controls minor spills and requests assistance for complex clean up, and reports need for specialized equipment, personnel or materials.
• Perform pre-operation vehicle inspections and inventory checks (fluid levels, tire inflation, wash and wax vehicle, replaces depleted tools or supplies on vehicle).
• Interact with maintenance garage personnel for planned and unplanned maintenance of vehicle.
• Perform general housekeeping duties of Hoosier Helper occupied garage facilities.
• Perform daily administrative tasks such as completion of incident logs, motorist service logs, time sheets and daily work reports; and, Perform other related duties as assigned.
• Workday attendance at assigned worksite(s) is an essential function of this position.

Requirements

• Be willing to travel with an appropriate accommodation.
• Must possess a valid Class A or Class B Commercial Driver’s License (CDL) or obtain one with the first 90 days of employment.
• Required to submit to and pass a drug test as a condition of employment.
• Must be able to move weight up to 50 pounds.
• Able to frequently move self and objects.
• Must be able to endure exposure to inclement weather.
• Must have ability to read, write, and communicate effectively.
• Able to follow directions and work as part of a team.
• Effective interpersonal skills.
• Basic knowledge of automobile mechanical skills.
• Basic knowledge of first aid.

Qualifications

• Minimum high school diploma or equivalent.
• Ability to perform essential functions with or without reasonable accommodation.

Skills

• Willingness to travel with an appropriate accommodation.
• Valid Class A or Class B Commercial Driver’s License (CDL) or ability to obtain one within 90 days.
• Ability to move weight up to 50 pounds.
• Ability to endure exposure to inclement weather.
• Ability to read, write, and communicate effectively.
• Ability to follow directions and work as part of a team.
• Effective interpersonal skills.
• Basic knowledge of automobile mechanical skills.
• Basic knowledge of first aid.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
• Health savings account, which includes bi-weekly state contribution.
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years.
• Education Reimbursement Program.
• Group life insurance.
• Referral Bonus program.
• Employee assistance program that allows for covered behavioral health visits.
• Qualified employer for the Public Service Loan Forgiveness Program.
• Free Parking for most positions.
• Free LinkedIn Learning access.

Pay

The salary for this position traditionally starts at $42,900.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

Schedule

Workday attendance at assigned worksite(s) is an essential function of this position.