SRS – Podiatry – Lead – LVN – Full Time – Day Shift

What You Will Do

Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population.

Assists the Patient Care Manager and/or Patient Care Supervisor with the leadership of the Nursing staff and Patient Service Representative staff.

Required Qualifications

• 3 Years LVN experience in related clinical area
• Leadership experience
• California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians - REQUIRED
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association - REQUIRED

Essential Functions

• Customer service
• Staffing
• Daily Organization/Effectiveness
• Employee Certification
• Patient Interaction
• Policy & Procedure
• Financial
• Other

Leadership

• New Hires and Orientation
• Staff Training and Development
• Corrective Action
• Evaluations
• Quality Assurance
• Safety

Technical Skills

• Nursing: Demonstrates advanced clinical nursing skills in designated area as measured by: providing direct patient care and successfully performing duties of the nursing staff in all areas of responsibility and demonstrating technical expertise and competence, within the established scope of practice. Acts as clinical resource for the designated areas of responsibility.
• Assessment of Messages: Listens to patients, collects pertinent information and assesses patient's needs, recognizes the urgency of the patient's problem, offers advice and recommendations as approved by physicians, schedules appointments.
• Patient Education: In partnership with physician's requests, assists with developing patient education material or provides individual teaching (explanation) in regards to common problems within the designated area of responsibility.
• Front Desk: Provides assistance to staff in resolving issues related to front desk responsibilities including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery.