SRL Manager

About the role

SureWerx is a leading manufacturer of innovative safety, tool and equipment products and solutions. Since 1957, we’ve been trusted to keep all who use our products safe in even the most challenging environments. Today, our growing family of world-leading brands serves customers and partners across the U.S., Canada and Europe.

At SureWerx, you’ll have the opportunity to challenge yourself in a supportive, growth-oriented culture of industry leaders. You’ll help chart our future as we continue to expand into new products, services and markets. And we’ll invest in your career development, enabling you to grow and succeed.

SureWerx continues to grow, and as a result, we are looking for an experienced SRL Manager to lead our self-retracting lifeline (SRL) production team and Authorized Service Center (ASC) activities. In this role, you will oversee daily assembly, inspection, repair and recertification operations while ensuring work is completed safely, efficiently, and in accordance with approved procedures and quality requirements. You will provide hands-on leadership to the team, manage daily priorities, and collaborate with Quality, Engineering, and other operation partners to meet customer and site commitments.

Responsibilities

• Lead daily SRL assembly, inspection, repair, recertification, and Authorized Service Center activities.
• Translate production schedules into labor assignments, daily output targets, and clear execution priorities.
• Manage staffing, attendance, cross-training, skills certification, performance coaching, and employee development.
• Ensure work is performed according to approved bills of material, routings, drawings, specifications, work instructions, and inspection requirements.
• Manage service-center turnaround times, documentation accuracy, unit traceability, work status, and the timely closure of service orders.
• Review safety, quality, delivery, productivity, backlog, downtime, and material constraints during daily operating meetings.
• Maintain accurate Microsoft Dynamics 365 transactions, work-order statuses, labor reporting, component consumption, and service records.
• Ensure nonconforming products are identified, segregated, and reported promptly.
• Support product investigations and corrective actions.
• Partner with Quality and Engineering on root-cause analysis, procedure changes, production trials, and recurring issue resolution.
• Drive continuous improvement in safety, workflow, standard work, ergonomics, first-pass yield, and labor efficiency.
• Identify and escalate safety, quality, material, equipment, or capacity risks and recommend clear recovery actions.
• Ensure daily operations support product conformity, delivery performance, service responsiveness, and operational efficiency.

Qualifications

Required Experience

• High school diploma or equivalent.
• Five or more years of experience in manufacturing, assembly, repair, or service operations.
• At least two years of leadership experience.
• Ability to interpret bills of material, routings, drawings, procedures, specifications, and inspection requirements.
• Working knowledge of ERP systems, production reporting, quality systems, and root-cause problem-solving.
• Strong leadership, communication, prioritization, coaching, and problem-solving skills.
• Understanding of workplace safety requirements, quality-control principles, and continuous improvement methods.

Preferred Experience

• Associate or bachelor’s degree in operations, business, engineering, or a related field.
• Experience using Microsoft Dynamics 365.

Schedule

Full-time, onsite position based at our manufacturing facility in Deer Park, TX, working Monday through Friday.