SRE Ops Manager
Vibotek LLC · Bellevue, WA · 3 mo ago
On-siteManagementFull-time
Key Responsibilities
- Own and drive resolution of production issues end-to-end
- Proactively identify issues using observability and monitoring tools
- Lead major incident triage involving senior leadership (VPs/SVPs)
- Troubleshoot across the entire tech stack: Application, Database, Infra (Containers/Cloud), and Network
- Correlate data from various sources (logs, dashboards, recent changes) to determine root cause
- Deliver strong client communication and stakeholder management
Must-Have Skills
- Proven production support experience with observability/SRE expertise
- Tools: Splunk (incl. APM & O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
- Infra & Cloud Debugging: VMs, Containers (Docker/Kubernetes), AWS, PCF, Azure
- Proficiency in network, firewall, API gateway, Linux/Unix
- Exposure to APM tools, NMON, Wireshark, UEM, Synthetic Monitoring
- Excellent communication - must be able to lead and speak confidently during high-stakes incidents
- Comfortable working in a 24x7 environment
Good To Have
- Experience with ServiceNow, AIOps, and automated playbooks
- Development knowledge in Java, Python, and databases like Oracle, Cassandra, SQL Server, MySQL, MongoDB