SRD IT Americas

Job Description

This role is responsible for directing IT project management staff, knowledge, skills, tools, and techniques to IT project activities in order to meet or exceed the needs and expectations of all projects stakeholders – including the customer. This includes the management of critical project components including project integration, scope, time, cost, quality, human resource, communications, risk, and procurement through all phases of the systems life cycle.

Responsibilities

• Directs and co-ordinates interaction with Business Unit Management Team – representing IT in the development of Business Strategy for the sector.
• Identify IT requirements in support of expanding business strategy for the assigned sector.
• Directs efforts in assessing the fit of complex IT solutions and identifying gaps early for subsequent evaluation in the pursuit/solution development process.
• Directs and co-ordinates participation in new product evaluations to define requirements and assess business fit for assigned sector or division.
• Directs IT competency and capability in the early stages of lead and proposal development for all opportunities.
• Delivers, or directs staff in the delivery of, customer/partner presentations for all opportunities.
• Directs and co-ordinates productive business relationships with all levels of customer, business partners, and vendor management.
• Directs efforts to conceptualize a solution of significant scope across multiple applications and/or platforms.
• Directs efforts to assist in the definition of all complex engagements to guide the most appropriate IT solution to the end user in concert with DHL Supply Chain and IT strategic direction.
• Directs efforts for the creation, or assisting others in the creation, of the overall project work plan.
• Directs others in the effective use and oversight of project administration processes including project initiation, labor tracking, status reporting, and basic project capital / expense tracking.
• Provides experienced vendor co-ordination and management skills in the context of planning for overall project delivery; able to individually direct all IT groups – either in-house, customer, or third-party.
• Directs the completion of all project components to meet appropriate economic standards, ensure customer satisfaction, timely completion, and project profitability.
• Directs staff to ensure overall project success.
• Directs the co-ordination, communication, and development of detailed requirements in conjunction with the Analysts, Project Management, Operations, Solution Development, Application and Integration Development group(s).
• Directs staff to assess project risks and develop timely, proactive plans to mitigate risk factors.
• Directs staff to apply system development methodologies for custom and package application projects.
• Experienced and effective ability to provide direction, motivation, training, and decision support to project staff within the sector and across the entire sector.
• Experienced and effective ability to leverage the competencies of project associates to enhance project quality and accelerate results.
• Experienced and effective ability to recognize and manage staff diversity, performance and or personality conflicts.
• Directs others in the completion of assignments through knowledge sharing.
• Experienced and effective ability to deliver high quality performance reviews of project team participants.
• Experienced and effective ability to recruit, develop, coach and counsel subordinates.
• Experienced and effective ability to propose, refine, and implement project standards, policies, procedures, and methodologies for DHL Supply Chain Business Unit IT.
• Experienced and effective ability to understand and promote DHL Supply Chain’s project lifecycle, concepts, principals, and business processes.
• Apply broad understanding / knowledge of complex IT infrastructure components – e.g. networks, platforms, and operating systems.

Qualifications

• Education - Required - Bachelors Degree or equivalent in a relevant business or technical subject.
• Desired – Masters Degree or equivalent in a relevant business or technical subject.
• Experience – Minimum 15+ years experience in an IT environment.
• Professional project or program management experience of system design, development, or integration projects (packaged and custom solutions).
• Experience in planning major projects, including development of project proposals, business cases, project schedules, financial justification, etc.
• Experience in the use of project management/planning software.

Skills

• Broad understanding / knowledge of complex IT infrastructure components – e.g. networks, platforms, and operating systems.

Benefits

Our Organization offers competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Pay

N/A

Schedule

N/A