Sr. Windows System Administrator

About the role

Barnes & Noble Education (“BNED”) is a leading solutions provider for the education industry, dedicated to making tomorrow a better, more inclusive, and smarter world by equipping millions of students with the tools they need for success.

Responsibilities

• Provision, configure, administer, and maintain Windows-based systems.
• Maintain system performance, availability, and overall system health.
• Perform system patching, backup, recovery, and routine maintenance activities.
• Implement and maintain system security controls and support compliance requirements.
• Create and maintain technical documentation, standards, and procedures.
• Follow established change management processes and procedures.
• Provide Tier 2 support and escalation assistance to the Help Desk team.
• Participate in a 24x7 on-call rotation.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
• Previous technical support and/or customer service experience.
• Experience administering and supporting Active Directory, IIS, and Windows Server environments, including system configuration, backup and recovery, performance tuning, patch management, and PowerShell scripting.
• Experience supporting Windows security practices, including PCI/SOX compliance, intrusion detection/prevention, filtering, and auditing.
• Working knowledge of Microsoft SQL Server, VMware vSphere, VMware Horizon, and storage administration.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills, including the ability to communicate effectively with a diverse range of individuals and maintain professional working relationships across departments and teams.

Qualifications

• Onsite role located in Columbia, Missouri.

Skills

• Technical proficiency with Windows Server and related technologies.
• Experience with Active Directory, IIS, and PowerShell scripting.
• Knowledge of security best practices and compliance standards.
• Strong organizational and problem-solving skills.
• Effective communication and interpersonal skills.

Benefits

We offer a competitive total rewards package for full-time employees, which includes:

• Medical, dental, and vision plans.
• A 401(k) with an annual discretionary match.
• Life insurance.
• Commuter benefits.
• Paid time off with paid holidays.
• A broad range of other benefits.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time position with a 24x7 on-call rotation.