Sr. Warehouse Associate

About the Role

Act as a liaison between warehouse associates and Supervisors. Mentor and train new hires, providing hands-on support in daily tasks. Assist with receiving, picking, staging, palletizing, and related functions. Monitor workflow progress and task completion to ensure operational efficiency. Report performance concerns, safety issues, or process inefficiencies to leadership. Troubleshoot and resolve team issues, including conflicts, performance gaps, and workflow bottlenecks. Promote and model safe work practices at all times.

Requirements

• Minimum 2 years of experience in multiple warehouse functions required.
• Leadership or mentorship experience strongly preferred.

Skills

• Strong communication, leadership, and interpersonal skills.
• Ability to coach, support, and motivate team members.
• Solid understanding of warehouse processes and workflows.
• Ability to troubleshoot operational issues and support process improvements.

Certifications or Licenses

• None required.
• OSHA forklift certification preferred.
• Additional warehouse safety or equipment certifications considered a plus.

Core Competencies

• Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
• Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
• Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
• Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Benefits

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package includes:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

About Grady

Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.