Sr. VIP Relationship Manager, Western Europe & Benelux

About the role

We are seeking a dedicated and proactive Senior VIP Business Development Manager to join our Western Europe & Benelux Strategic Markets team. This role is focused on high net worth individuals, family offices, and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team.

Responsibilities

• Maximize AUM in the region through onboarding and retention of VIP clients
• Maximize AUM through onboarding and retention of affiliates
• Formulate a revenue strategy and revenue optimization based on the product offering of OKX in Europe
• Work closely with the local executive leadership team to contribute to the overall strategic direction of the company
• Lead our partnership work in Europe through identifying the right partners to work with plus executing any partnership negotiations
• Manage relationships with high-net-worth individuals, key clients, and affiliates in Europe ensuring positive customer experience
• Build long-lasting client relationships to obtain referrals and new sales channels - origination of new prospective clients
• Proactively manage accounts, work with operations to inform clients of potential roadblocks - frozen accounts, EDD etc.
• Be a brand ambassador, ensuring customers are fully aware of the OKX value proposition

Requirements

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent years of experience)
• Fluency in English and Dutch
• Proven experience in VIP business development within the crypto, finance, or trading industry, especially in Benelux
• Strong analytical skills and ability to interpret market data to drive strategic decisions
• Exceptional communication and negotiation abilities
• Goal-oriented mindset, with a focus on achieving and exceeding targets
• In-depth understanding of financial market dynamics and regulations in the Western European region

Qualifications

• Nice to have: Experience working across time zones and cross-cultural teams
• Nice to have: Previous experience working at a crypto exchange
• Nice to have: Passionate about blockchain technology and the crypto payments space

Skills

• Strategic thinking and execution
• Client relationship management
• Partnership development
• Market analysis and interpretation
• Financial market dynamics and regulations knowledge

Benefits

• Competitive total compensation package
• L&D programs and education subsidy for employees' growth and development
• Variety of team building programs and company events

Pay

Details TBA

Schedule

Details TBA