Sr. UX Designer

Responsibilities

• Drive creation of end-to-end experience architectures that align xDesign capabilities with clear business outcomes and measurable user value in a hybrid delivery environment.
• Define and document user journeys, workflows, and interaction models that translate complex business requirements into simple and intuitive digital experiences.
• Guide cross-functional teams in applying UI/UX design standards so that visual layouts, interaction patterns, and content structures remain consistent across channels and platforms.
• Develop scalable design systems including reusable components, interaction guidelines, and visual tokens that support rapid and coherent product evolution.
• Conduct discovery workshops with stakeholders to clarify goals, constraints, and success metrics and convert these insights into actionable experience blueprints.
• Create wireframes, interactive prototypes, and concept mockups that communicate design intent clearly and support informed product decisions during day-to-day collaboration.
• Apply user-centered design techniques such as persona modeling, scenario mapping, and task analysis to ensure that every feature directly supports user needs.
• Review usability findings and analytics data, then refine information architecture and interaction flows to continuously improve adoption, engagement, and satisfaction.
• Partner with engineers to ensure proposed designs are technically feasible, accessible, and performant within the target technology stack and hybrid ways of working.
• Prepare and present design rationales that explain how each design decision supports company purpose, client value, and positive societal impact.
• Ensure all designs follow inclusive design principles, accessibility standards, and ethical guidelines so that experiences remain usable for diverse communities.
• Provide mentoring and constructive feedback to designers and product team members on best practices in xDesign methods and modern UI/UX design.
• Collaborate with product owners to prioritize backlogs, define minimum viable experiences, and align design milestones with release plans.
• Coordinate with research and analytics teams to define test plans, conduct experiments, and incorporate findings into iterative design updates.
• Support change management activities by preparing design documentation, playbooks, and reference materials that help teams adopt the proposed experience models.
• Engage with client stakeholders in hybrid meetings to clarify expectations, manage design tradeoffs, and maintain transparency on progress and outcomes.
• Align experience architectures with organizational sustainability and social responsibility objectives by promoting digital solutions that reduce waste and improve access.

Qualifications

• Nine to eleven years of progressive experience in experience architecture or senior UI/UX design roles with proven delivery of complex digital products.
• Advanced hands-on expertise in xDesign practices including discovery framing, experience mapping, and design system definition for enterprise environments.
• Solid understanding of information architecture, interaction design, and visual hierarchy with a consistent focus on accessibility and inclusive design.
• Experience working in hybrid models with distributed teams and comfort collaborating in real-time during standard day shifts.
• Nice to have experience in guiding usability testing, synthesizing qualitative and quantitative findings, and converting insights into design enhancements.
• Nice to have exposure to agile product delivery including backlog refinement, sprint planning, and incremental release of user experience improvements.
• Nice to have experience in presenting design concepts to senior stakeholders and facilitating design reviews that lead to clear, data-informed decisions.