Sr. UX Designer

About the role

The User Experience Designer at Canopy plays a crucial role in the product team, focusing on designing impactful experiences for our customers while also supporting the broader organization in fostering a culture of structured design and research.

Responsibilities

• Embed cross-functionally with product management and engineering to represent the design team, facilitate user-driven discussions, make decisions, and provide feedback in product planning and execution.
• Collaborate closely with design and product leadership to define features and contribute to the overall direction of the product area.
• Set up, lead, and execute customer research and stakeholder interviews with your product manager.
• Design user flows, prototypes, and high-fidelity visuals and assets.
• Create prototypes that accurately portray designed user interactions.
• Design AI-powered experiences in the product, shaping how customers interact with AI in their workflows.
• Prepare all assets for engineering handoff to clearly illustrate what needs to be built.
• Work closely with engineering to ensure the highest quality implementation of designs and objectives and own every aspect of the design.
• Collaborate often with other user experience designers to ensure the overall product experience is cohesive and valuable.
• Construct user interfaces within a design system and component library.
• Provide guidance and coaching to fellow designers, contributing to the overall skill enhancement of the entire team.
• Seek input and feedback from a wide range of stakeholders, including product designers, subject matter experts, engineers, product managers, sales, customer support, and marketing, to ensure the development of a cohesive and user-centric experience.

Requirements

• 5+ years of experience in Product Design, UX Design, or Interaction Design.
• Experience in designing user interfaces for B2B, B2B2C, or B2C fintech applications is a plus.
• A customer-obsessed attitude and strong empathy for our users. Deep understanding of mobile and web design patterns, responsive design, and accessibility standards.
• Proficiency in common design tools and methodologies (Figma, Usertesting.com, wireframing, workflow diagrams, etc.).
• Confident, practical use of AI throughout your own process, including research synthesis, exploration, prototyping, and production work, with a clear point of view on where it helps and where it doesn't.
• Comfort working in both code and the canvas. You don't need to ship production code, but you can read a component, prototype in code when that's the faster path, and hold your own in technical conversations.
• Experience designing AI features, or a real appetite for it, including prompt and input design, communicating model confidence, graceful failure, and human review.
• A portfolio of work in which you were the primary designer leading high-impact projects for mobile and desktop.
• Showcase problem-solving, decision-making, iterating, ideating, prototyping, and overall visual design.
• Ability to partner directly with product managers and engineers to discover user needs, design solutions, and test your assumptions prior to building.
• An understanding of the purpose of prototyping as a means to explore and validate design concepts and solutions.
• The desire to regularly collaborate often with other designers; share, learn, and mentor.
• Experience conducting user research, usability testing, and translating insights into actionable design improvements.
• Excellent communication and collaboration skills, with the ability to effectively present and articulate design concepts and decisions.
• Strong analytical and problem-solving skills, with the ability to translate complex user workflows into intuitive and efficient interactions.
• A solid understanding of the impact of strong design and have good business intuition.
• A consistently positive attitude, highly self-motivated, undeterred by challenging feedback or the occasional need to send things back to the drawing board.
• A high bar for quality, and you know what great work looks like.

Qualifications

• Deep understanding of mobile and web design patterns, responsive design, and accessibility standards.
• Proficiency in common design tools and methodologies (Figma, Usertesting.com, wireframing, workflow diagrams, etc.).
• Experience designing AI features, or a real appetite for it, including prompt and input design, communicating model confidence, graceful failure, and human review.
• Experience conducting user research, usability testing, and translating insights into actionable design improvements.
• Strong analytical and problem-solving skills, with the ability to translate complex user workflows into intuitive and efficient interactions.
• A solid understanding of the impact of strong design and have good business intuition.

Skills

• Customer-obsessed attitude and strong empathy for our users.
• Deep understanding of mobile and web design patterns, responsive design, and accessibility standards.
• Experience in designing user interfaces for B2B, B2B2C, or B2C fintech applications is a plus.
• Confident, practical use of AI throughout your own process, including research synthesis, exploration, prototyping, and production work, with a clear point of view on where it helps and where it doesn't.
• Experience designing AI features, or a real appetite for it, including prompt and input design, communicating model confidence, graceful failure, and human review.
• Portfolio of work in which you were the primary designer leading high-impact projects for mobile and desktop.
• Problem-solving, decision-making, iterating, ideating, prototyping, and overall visual design.
• Ability to partner directly with product managers and engineers to discover user needs, design solutions, and test your assumptions prior to building.
• Understanding of the purpose of prototyping as a means to explore and validate design concepts and solutions.
• The desire to regularly collaborate often with other designers; share, learn, and mentor.
• Experience conducting user research, usability testing, and translating insights into actionable design improvements.
• Excellent communication and collaboration skills, with the ability to effectively present and articulate design concepts and decisions.
• Strong analytical and problem-solving skills, with the ability to translate complex user workflows into intuitive and efficient interactions.
• A solid understanding of the impact of strong design and have good business intuition.
• A consistently positive attitude, highly self-motivated, undeterred by challenging feedback or the occasional need to send things back to the drawing board.
• A high bar for quality, and you know what great work looks like.

Benefits

• Flexible Paid Time Off - you're actually encouraged to use, plus 10 company holidays!
• Health Benefits - including Medical, Dental, and Vision and an HSA Match.
• 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
• Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
• Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.
• Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
• Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
• Company Events - including monthly company-wide meetings, summer parties, and more.
• ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
• Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
• Flexible Paid Time Off - you're actually encouraged to use, plus 10 company holidays!
• Health Benefits - including Medical, Dental, and Vision and an HSA Match.
• 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
• Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
• Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.
• Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
• Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
• Company Events - including monthly company-wide meetings, summer parties, and more.
• ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

Pay

Competitive salary commensurate with experience.

Schedule

This is a hybrid position in Draper, Utah (M, W, F in-office).