Sr. Unified Communications Engineer
About the Role
Join the Unified Communications and Collaboration Team as a Senior Cisco Unified Communications Engineer to help transform how LPL Financial communicates and collaborates—both internally among teammates and externally with customers, partners, and advisors.
Responsibilities
- Design, deploy, and maintain Cisco voice and video products across the entire portfolio
- Maintain and administer Cisco telephony equipment
- Configure and troubleshoot VoIP traffic across Cisco switches and routers
- Troubleshoot voice communications problems of varying complexity
Requirements
- 5+ years of engineering experience in telecommunications
- 3+ years of technical hands-on experience with Cisco Unified Communications
- 3+ years experience with Cisco network routing, including QoS, and Webex Cisco Cloud Calling
- 3+ years experience supporting complex technical services in Contact Center and/or corporate office environments
Core Competencies
Senior-level technical understanding of:
- Cisco Unified Communications Manager/Call Manager
- Cisco Unified IM & Presence and Unity
- Cisco UCCX or UCCE
- Videoconferencing Codecs and Endpoints
- Voice Gateways / Routers / Switches
- Cisco CUBE Routers and/or other SBC Solutions
Preferences
- Experience leading large IT telephony/communications M&A projects
- Demonstrated people and project leadership qualities
- Flexibility to work occasional after-hours or weekends for M&A site conversions and client training
- Experience delivering exceptional customer service to executives, admins, and clients
Pay
Pay range: $43.78–$72.94/hour. Actual base salary varies based on factors including relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.
Benefits
LPL offers a highly competitive Total Rewards package designed to support success at work, at home, and at play, including:
- 401K matching
- Health benefits
- Employee stock options
- Paid time off
- Volunteer time off
About LPL Financial
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest-growing wealth management firms in the U.S. The firm supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. LPL provides a wide range of advisor affiliation models, investment solutions, fintech tools, and practice management services, ensuring flexibility for advisors and institutions to run thriving businesses.