Sr. Underwriting Technician

About the role

The Senior Underwriting Technician supports underwriting units throughout the policy life cycle and provides services to various functions within the company as well as to external customers. The role assists team members and underwriters with complex situations and helps manage the ongoing workload to ensure operational efficiency.

Responsibilities

• Manage tasks related to the underwriting policy lifecycle, including data entry and file maintenance.
• Ensure the team meets productivity, quality, and timeliness standards.
• Process tasks accurately to maintain departmental productivity, quality, and timeliness standards.
• Process renewal information in the system.
• Review and maintain underwriting files to ensure “satisfactory” file completion.
• Oversee the submission inbox daily and support clearing submissions.
• Maintain a customer service mentality for both internal and external customers.
• Review and respond to complex situations in a timely manner.
• Other duties as assigned.

Requirements

• 2 years of experience working in the insurance industry, preferably in Commercial Underwriting.
• Insurance knowledge.
• Strong Microsoft Office skills.
• Ability to use all Microsoft Office software and to be trained on Policy Administration/Claims systems.
• Strong interpersonal, written, and verbal communication skills.
• Ability to absorb technical information.
• Self-motivation and customer service skills.
• Ability to interact with all organizational levels.
• Basic computer skills and ability to use standard office equipment.
• Authorized to work for any employer in the U.S. (sponsorship not available).

Benefits

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short and long-term disability.
• 401(k) plan with 100% company match on a 6% contribution.
• Employee Assistance Plan.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Health Reimbursement Account (HRA).
• Wellness program.
• Opportunities for professional development and advancement.