Sr. Training Planner

About the role

The Sr. Training Planner provides operational and coordination support to the Learning & Development function and the Americas Operating Centers, ensuring effective execution, communication, and administration of learning initiatives across the organization.

Responsibilities

• Plan, coordinate and schedule training sessions, workshops, and learning activities across multiple business units
• Manage logistics for learning programs (virtual and in-person), including scheduling, materials, and vendor coordination
• Maintain accurate records of learning activities within LMS and internal systems
• Support deployment of learning initiatives across assigned Operating Center (OC) clusters
• Support execution of learning and development plans aligned with business needs
• Track participation, completion, and effectiveness of training programs
• Prepare reports and provide insights on learning metrics and outcomes
• Ensure learning activities comply with internal policies and regulatory requirements
• Coordinate with external learning providers, consultants, and universities
• Monitor vendor performance and service delivery
• Partner with People & Culture (P&C), managers, and project teams to align learning initiatives with business priorities
• Promote learning opportunities across the organization to drive engagement
• Support internal communication campaigns related to learning programs
• Provide guidance to employees and managers on available learning resources
• Monitor training budgets and track associated costs
• Support applications for grants, funding, or training incentives where applicable
• Identify opportunities for process improvements within learning operations

Qualifications

• Bachelor’s degree or professional diploma in Human Resources, Learning & Development, Business Administration, or a related field
• 5-10+ years of experience in learning coordination, HR operations, or L&D program support
• Experience supporting training programs or workforce development initiatives

Skills & Abilities

• Experience of defining and delivering learning plans
• Strong organizational and project coordination skills
• Ability to manage multiple priorities
• Ability to engage and influence stakeholders
• Strong communication and interpersonal skills
• High attention to detail and accuracy in data tracking and reporting
• Ability to work in a fast-paced, collaborative environment

Preferred Experience

• Working in a global or matrix organization
• Familiarity with Learning Management Systems (LMS)
• Exposure to vendor management and learning program coordination